Training Specialist

Posting Description

TRAINING SPECIALIST Business and Digital Transformation Office (BDTO) will partner closely with Information Systems and Technology (IS&T) and Vice President of Finance (VPF) to design develop and deliver training programs and communications focused on ERP systems procurement platforms and related Finance functional processes; support faculty staff and administrative teams in effectively adopting and utilizing enterprise systems through accessible and user-centered learning and communications solutions; help others adopt new systems and processes through modern and engaging learning experiences; and serve as a communications liaison ensuring consistent timely and compelling messaging across multiple channels to drive awareness engagement and successful adoption.

Job Requirements

REQUIRED: Bachelors degree; a minimum of four years of training experience preferably supporting ERP implementations or upgrades; background in instructional design theory and learning principles/change management; experience delivering ERP and/or procurement system training preferably within higher education or a similar organization; ability to create instructional videos and digital learning assets using modern authoring and video tools; experience with learning management system (LMS) platforms and training development software (e.g. Articulate Captivate Camtasia or similar); experience with Microsoft Office; experience developing and delivering email campaigns newsletters and website content; experience creating and delivering presentations for diverse audiences; strong stakeholder engagement facilitation and presentation skills; ability to work independently manage multiple requests and projects and meet deadlines in a dynamic environment. PREFERRED: Strong understanding of Finance functional areas (e.g. general ledger accounts payable/receivable budgeting procurement); understanding of HR and other higher-education administrative operations; familiarity with accessibility standards and inclusive training practices; and experience in organizational communications change management communications or internal messaging; knowledge of content management systems (CMS) or website platforms.

4/8/2026