Veterinary Assistant

Essential Duties and Responsibilities

Patient Care & Clinical Support

• Safely handle restrain and comfort patients during examinations treatments and procedures

• Prepare exam rooms treatment areas and surgical spaces before and after use

• Assist veterinarians and technicians with medical procedures as directed

• Monitor hospitalized patients and report changes or concerns to the medical team

• Administer medications and treatments as permitted by training and state regulations

• Accurately document patient care activities as instructed

Hospital Maintenance & Sanitation

• Clean and disinfect exam rooms treatment areas kennels and equipment according to hospital protocols

• Maintain laundry waste disposal and biohazard procedures

• Stock and organize supplies ensuring availability of necessary materials

• Assist with equipment care and basic maintenance

Client Interaction & Support

• Provide compassionate professional assistance to clients during visits

• Support client flow by escorting patients answering basic questions and relaying information to appropriate team members

• Demonstrate empathy and professionalism especially during emotionally sensitive situations

Client Service & Front Desk Support

• Answer phones professionally schedule appointments and route calls appropriately

• Provide courteous compassionate service to clients in person and over the phone

• Assist with client checkin/checkout and relay messages to the medical team

• Support front desk coverage during busy periods or staffing gaps

• Communicate basic hospital information and appointment flow as directed

This role is primarily clinical; however Veterinary Assistants are expected to assist with client service and front desk duties as needed.

Teamwork & Communication

• Work collaboratively with veterinarians technicians CSRs and management

• Follow established SOPs safety protocols and hospital policies

• Participate in training meetings and continuing education as required

• Maintain a positive respectful and teamoriented work environment

Qualifications

Required

• High school diploma or equivalent

• Ability to safely handle animals of various sizes temperaments and medical conditions

• Strong communication and interpersonal skills

• Dependability attention to detail and ability to follow instructions

• Willingness to learn and adapt in a fastpaced clinical environment

Preferred

• Previous experience working with animals (veterinary shelter kennel or similar setting)

• Veterinary assistant training or certification

• Familiarity with basic veterinary terminology and hospital workflows

Physical Requirements

• Ability to stand walk bend and lift for extended periods

• Ability to lift and carry up to 4050 pounds with or without assistance

• Ability to safely restrain animals as needed

• Tolerance for exposure to noise odors and animal bodily fluids

Work Environment

• Fastpaced veterinary hospital setting

• Exposure to animals that may be stressed ill or fractious

• Occasional exposure to anesthetic gases cleaning chemicals and medical equipment

Professional Expectations

• Maintain confidentiality of client and patient information

• Adhere to all safety infection control and compliance standards

• Represent the hospital professionally to clients and the community

• Support hospital values policies and qualityofcare standards

At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Heres what you can expect when you join our team:

• Tailored development programs mentorship and career pathing to help you achieve your unique goals.

• Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.

• Health dental vision life insurance and mental health resources to support your overall well-being.

• Generous paid time off and holidays because your personal time matters.

• A supportive collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.