QA Manager Food mfg.
Rancho Cucamonga, CA - USA
Job Summary
Quality Assurance Manager is a hands-on leader responsible for overseeing food safety quality systems and regulatory compliance across our chilled food operations.
Responsibilities
Responsibilities
- Lead and manage QA team members including Supervisors and Technicians.
- Oversee implementation and maintenance of SQF HACCP and GMP standards
- Ensure audit readiness and lead internal customer and third-party audits.
- Manage customer complaints and drive root cause analysis and corrective actions.
- Monitor sanitation practices and ensure compliance with regulatory requirements.
- Develop and deliver training programs for QA and production staff.
- Collaborate cross-functionally to resolve quality issues and improve processes.
- Maintain and analyze quality metrics and KPIs (e.g. audit scores complaint resolution time).
- Lead product hold release and recall procedures.
- Serve as the in-plant expert for crisis management and food safety.
- Support sustainability and waste reduction initiatives.
- Bachelors degree in food science Microbiology or related field (advanced degree preferred).
- 10 years of progressive experience in quality food production sanitation or food safety.
- Quality certifications preferred (e.g. CFS CQM CQE CQA).
- SQF or BRC certification required.
- Proficiency in Microsoft Office and digital QMS platforms (e.g. SAP TraceGains).
- HACCP and Food Safety training required.
- Strong leadership communication and project management skills.
- Bi-lingual (Spanish/English) preferred.
Required Experience:
Manager