Client Delivery Manager
Job Location:
Taguig - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description:
Your Next Big Career Move Starts at DXC Technology
WereHiring: Client Delivery Manager
Location:Hybrid- DXCManila IPC McKinley Hill Taguig City
Employment Type:Full Time
At DXC we build strong connections embrace innovation and empower our people to grow.Werelooking for aClient Delivery Managerwho is motivated skilled and eager to contribute to meaningful projects.
Key Responsibilities
Establishbroad relationships within the client up to C-Level
Attend the client site regularly and contribute to customers IT strategy as appropriate
Attend and contribute to regular service review meetings CAB/Releasemeetingsand planning sessions
Provide regular reporting and client liaison
Ensure (and report) customer satisfaction
Manage the delivery of contracted services and ad-hoc consulting services
Ensure that delivery exceeds client expectations in terms of timeliness coverage and quality
Ensure DXC Oracles revenue and margin targets are achieved Be responsible forthe Quality Assurance of all delivered services
Continually improve and align services to ensure they add genuine value
Work closely with allfacetsof the business including delivery project managementsupportand sales to constantly strive for superior outcomes for our customer
Education and Experience Required:
Bachelors degree in a relevant field or equivalent combination of education and experience
Typically7-10 years of relevant work experience in industry in IT Service Delivery Management Customer Relationship and Account Management
A continuous learner that stays abreast with industry knowledge and technology
Extensive experience in service delivery or account management within enterprise accounts
Strong commercial acumen and negotiation experience
Strong understanding and execution of the ITIL concepts and foundations
Familiarity with technology including databases or ERP applications is an advantage
Proven experience in business relationship management and delivery management
Excellent verbal and written communications skills
Strong networking abilities and relationship management up to C-Level
Demonstratedability to managedifficult situationsstaffand clients
Ability to work within a team environment providing leadership and guidance Ability to act as the escalation point for the client and the team
Attention to detail and a constant quality focus
Self-motivated with the ability to prioritize and multi-task
Qualifications
ITIL V4 Foundation and Advanced
PRINCE2 Foundation and Practitioner
Agile/Scrum-master qualifications
Industry aligned degree
What We Offer
Competitive compensation and benefits
Professional growth opportunities
A collaborative and inclusive workplace
If this sounds like you apply and take the next step in your DXC journey.
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About DXC:
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software services and solutions to global enterprises and public sector organizations helping them harness AI to drive outcomes at a time of exponential change with speed. With deepexpertisein Managed Infrastructure Services Application Modernization and Industry-Specific Software Solutions DXC modernizes secures andoperatessome of the worlds most complex technology estates. Learn more on.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
Manager
About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
