Operations Executive (Post Office Insurance)

Summary

Salary: Competitive benefits
Division: Post Office Insurance
Reporting Line: Head of Customer Services
Contract Type: Permanent
Location: London

What to expect

As our Operations Executive you will undertake a vital role in supporting the smooth running of the Operations function. You will be responsible for providing comprehensive administrative support across people processes business incident management and procurement activities. The role is ideal for someone who is highly organised proactive and comfortable managing multiple priorities in a fast-paced environment.

The Operations Executive is required to role model appropriate behaviours at all times and demonstrate a customer first mindset. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.

What we can do for you

Now more than ever we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure bank holidays
• Annual Bonus scheme
• Generous pension contribution
• Life assurance
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity Diversity and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer we value and celebrate the differences among our people ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What youll need to succeed

To be successful in this role you will have proven experience in an operational support addition to this you will also demonstrate:

• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy in documentation.
• Ability to handle confidential information with discretion.
• Previous experience of minute taking.
• Confident using Microsoft Office digital workflow and Governance Risk and Compliance tools.
• Experience in HR administration procurement or incident management is beneficial but not essential.
• Possess first-class communication skills with the ability to collaborate and influence.

About us

Post Office Insurance (POI) is a specialist insurance business thats a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel home motor pet and gadgets a focus on customer value were the UK market leader in travel insurance selling over one million policies each year.

There is much work to be done in achieving our growth ambitions. Were looking for people that emphasise value and service for our customers helping us offer innovative and quality insurance products whilst remaining focused on our purpose and strategic intent.

Application Guidance

If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact

Were thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately were unable to provide individual feedback on all submissions.