Senior Manager, OTCR Framework

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager OTCR Framework!
In this role the Programme Manager is accountable for driving delivery of large-scale transformation across the Operational Technology & Cyber Risk (OTCR) domain. Acting as the Chief Transformation Officers (CTOs) delivery arm the role ensures strategy is translated into clear plans governed effectively and executed with discipline. This includes managing governance forums financial oversight stakeholder alignment and regulatory readiness while ensuring that transformation outcomes are delivered sustainably and embedded across the Bank.

Responsibilities
1. Delivery Leadership
Translate the CTOs vision into a structured program roadmap that includes clear milestones objectives and designated ownership.
Ensure the timely delivery of complex cross-functional initiatives that encompass technology enablement regulatory readiness risk domain expertise and change management addressing risks across the first second and third lines of defense (1LoD - 3LoD).
Drive accountability across multiple workstreams effectively managing dependencies to ensure that outcomes and visions are realized.

2. Governance & Standards
Own/steer governance forums (Steering Committees Working Groups senior executive updates) including agendas meeting packs minutes decisions and action tracking.
Provide high-quality reporting and dashboards that provide senior stakeholders clear visibility of progress risks and outcomes.
Ensure compliance with Change Delivery Standards (CDS) and the Banks governance frameworks.

3. Financial & Vendor Management
Manage program budgets forecasts and expenditure controls.
Oversee vendor engagement ensuring value for money and alignment with delivery objectives.
Maintain financial transparency through Clarity and other portfolio tools.

4. Risk Issues & Dependencies
Maintain RAID (Risks Assumptions Issues Dependencies) registers at the program level.
Proactively manage and escalate delivery risks providing mitigation options and impact analysis.
Ensure audit readiness and evidence traceability for all key decisions and deliverables.

5. Stakeholder & Leadership Engagement
Act as the deputy to the CTO for assigned initiatives representing the program in senior forums.
Build alignment across the first second and third lines of defense ensuring consistent messaging and ownership.
Provide clear communication and manage expectations across global stakeholders.

6. Change Adoption & Capability Building
Partner with business owners to embed changes into Business As Usual (BAU) processes.
Support cultural change by reinforcing risk awareness accountability and continuous improvement.
Mentor and guide PMO and delivery resources strengthening program execution capability.

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Business Administration Finance Information Technology Risk Management or a related discipline
Relevant years of experience in project/program management preferably within banking or financial services
Proven experience managing large-scale transformation programs involving cross-functional teams (business technology risk and operations)
Strong experience in end-to-end program delivery including planning execution monitoring and closure
Demonstrated expertise in governance management including steering committees executive reporting and decision tracking
Hands-on experience managing program budgets financial forecasting and cost controls
Experience in vendor management and working with third-party providers
Strong knowledge of risk management practices including maintaining RAID (Risks Assumptions Issues Dependencies) registers
Experience working within regulated environments with an understanding of audit readiness and compliance requirements
Strong analytical problem-solving and decision-making capabilities
Excellent communication and presentation skills including preparation of executive-level reports and dashboards

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.