This is a remote position.

Role Overview

The Team Manager Trainee is an early-stage operations leadership role designed to build future Team Managers for BFG. This role focuses on execution process management KPI tracking and workflow optimization within accounting tax and payroll services.

Key Responsibilities

Assist in managing workflow of accounting tax and payroll teams
Track deadlines turnaround times and SLA adherence
Prepare MIS reports and KPI dashboards
Analyze performance trends and identify gaps
Document SOPs and improve processes
Coordinate across teams and ensure task completion
Track errors and support root cause analysis

Requirements

Required Qualifications

MBA in Operations (Preferred) Finance or Business Analytics

Experience

624 months in Operations MIS/Reporting Project Coordination or SLA-driven environments (BPO/KPO/Financial Services preferred)

Technical Skills

Advanced Excel (VLOOKUP/XLOOKUP Pivot Tables Dashboards)
Data analysis and reporting
ERP/CRM exposure (preferred)

Core Competencies

Structured thinking
Analytical mindset
Ownership and initiative
Process orientation

SLA adherence
Accuracy and error reduction
KPI reporting quality
Process improvement contributions

Ideal Candidate

MBA with 12 years operations/MIS experience
Strong Excel and reporting skills
Experience in structured environments
Detail-oriented and execution-focused

Home Office Requirements

To ensure productivity and uninterrupted work candidates must have:

• A dedicated quiet and distraction-free workspace
  

• A laptop with dual monitors
  

• High-speed internet with minimum speeds of:
  

• 150 Mbps download
  

• 9 Mbps upload
  

• (Test your speed at )
  

• Backup internet solution (e.g. mobile hotspot or alternate broadband)
  

• Reliable power supply with a backup source (e.g. inverter or UPS)
  

Benefits

Career Path

Team Manager Trainee Team Manager Senior Team Manager Unit Head

Benefits

Compensation Structure

• Training Period (6 Months): 15000/month as an incentive
  

• Post-Training (Full-Time): 25000/month (based on performance review)
  

Benefits Eligibility After Successful Completion of Probation Period

• Flexible Paid Holidays
  

• Flexible Personal Days
  

• Paid Holidays for Christmas and New Year
  

• Paid Sick Days
  

• Paid Vacation
  

• Paid Health Insurance for the Team Member (with the option to include family members)
  

• Accidental Insurance up to 5 Lakhs
  

• 5% Annual Salary Increment
  

• Monthly Bonus
  

• Yearly Profit Sharing