Senior Operations Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
- Manages endtoend Portfolio Administration services across multiple client accounts ensuring all deliverables meet deadlines and align with client service agreements.
- Leads coaches and develops team members while overseeing daily operations onboarding training and continuous process improvement.
- Builds strong relationships with clients and internal teams delivering superior service and identifying opportunities for account growth and efficiency enhancements.
- Oversees monthly billing rent and financial reporting and ensures timely accurate reporting to senior leadership and stakeholders.
- Coordinate with technology team to implement and/or research new ideas for system enhancements or troubleshoot system issues.
- Partner with upper management across the organization on various projects initiatives and on day-to-day support/escalations.
- Help team plan & prioritize duties & project support work.
- Find opportunities for process improvement/efficiencies and implement as appropriate.
- Interactions with Internal: HR IT Finance Legal Security Business Leadership
- Interactions with External: Vendors Service Providers Government & Regulatory Authorities Auditors
Required Skills:
Operations Manager We are looking for an independent and flexible individual with 10 to 12 yrs of experience who can take initiative and handle multiple responsibilities in a dynamic startup environment while contributing to the build-out of local operations from the ground up. This role is essential in maintaining a safe comfortable and well-organized workplace enabling employees to focus on their work with confidence and efficiency. Manages endtoend Portfolio Administration services across multiple client accounts ensuring all deliverables meet deadlines and align with client service agreements. Leads coaches and develops team members while overseeing daily operations onboarding training and continuous process improvement. Builds strong relationships with clients and internal teams delivering superior service and identifying opportunities for account growth and efficiency enhancements. Oversees monthly billing rent and financial reporting and ensures timely accurate reporting to senior leadership and stakeholders. Coordinate with technology team to implement and/or research new ideas for system enhancements or troubleshoot system issues. Partner with upper management across the organization on various projects initiatives and on day-to-day support/escalations. Help team plan & prioritize duties & project support work. Find opportunities for process improvement/efficiencies and implement as appropriate. Interactions with Internal: HR IT Finance Legal Security Business Leadership Interactions with External: Vendors Service Providers Government & Regulatory Authorities Auditors
