Assistant Property Manager
Jacksonville, FL - USA
Job Summary
Description
Property: The Cove at Atlantic Beach
As an Assistant Property Manager on the Urban Property Management team you will be responsible for assisting with managing the day to day operations including the oversight of the leasing renewal and delinquency process at an assigned apartment community. As the first and main point of contact for residents community office team members play a critical role in creating a great leasing and living experience for residents
- Lead all renewal program responsibilities including writing and delivering renewal letters 90 days prior to the lease expirations based on rates approved by the Property Manager and following up to ensure that renewal leases are completed no later than 30 days prior to lease expiration
- Maintain current and complete property management software information; Input daily activities such as move-ins and move-outs notices to vacate resident transfers lease renewals lease changes household and occupant demographics cancellations etc.
- Assist the Property Manager in the eviction process and follow state eviction laws
- Manage the application and screening process with prospective residents
- Maintain control over rent collections in accordance with Urban guidelines and procedures. Maintain the propertys targeted delinquency goal of less than 1.0% of Gross Potential Income. Apply payments to resident ledgers; follow-up with telephone calls and/or the collection or demand notices (letters) to ensure prompt payment by residents; creates and delivers NSF notification letters; updates lease information/changes; turn files over to collection agencies etc.
- Inspect condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits
- Perform leasing activities in partnership with the Leasing Consultant
- Assist Property Manager in development of monthly marketing plan and leasing team with collecting data and generating reports on traffic new leases and renewals
- Manage incoming resident requests and complaints and ensures appropriate response and timely follow-up
- Collaborate with the Property Manager to manage daily operations of the community and ensures that grounds maintenance and property are in superior condition
- Assist with staff management in addition to or in the absence of the property manager
- Plan organize promotes and implements resident functions in conjunction with the management staff
- Perform other related duties as required and assigned
- At least two (2) years of residential property management hospitality and/or community management experience is required
- Strong knowledge of fair housing laws and guidelines
- Maintains confidentiality in all aspects of the job
- Openness and willingness to learn property management and customer relationship management software program(s); knowledge of and experience working with Entrata Knock or Onsite is a plus
- Flexibility and ability to work in a fast-paced dynamic environment with changing priorities.
- A strong sense of urgency and the ability to work well under pressure emergencies and time-sensitive situation
Required Experience:
Manager
Key Skills
About Company
LINK is a multifamily property and community association management firm, serving multiple markets throughout the midwest and southeast. We provide best-in-class apartment property and association management. Reach out to us for more information!