At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held we empower our employees to push boundaries innovate and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners our platform serves over 30000 provider organizations making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development ensuring our employees have the resources to innovate and make a lasting by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures we offer flexibility growth opportunities and meaningful work.
At PointClickCare we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating AI tools into our daily workflows collaboration is enhanced outcomes are improved and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission and we continue to invest in training and development to nurture innovation throughout the employee journey.
**Travel to Office expectations**
For Remote Roles: If this role is remote there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include but not limited to onboarding team events semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include but not limited to weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team summary:
The Engineering Architecture team sets the technical direction for the Product & Engineering ecosystem at PointClickCare. Their job is to ensure systems are coherent scalable secure and aligned to business strategy. The team designs and maintains the overall system architecture establishes shared principals and standards so teams dont have to reinvent the wheel and translates business priorities into technical direction.
Job Summary:
This role is accountable for making data coherent scalable financially sustainable and architecturally future-proof ensuring our AI and analytics ambitions rest on a durable foundation. This role is not a technical lead role buried in implementation. It is a strategic cross-cutting position responsible for defining and driving a unified data direction across the organization spanning architecture standards persistence strategy technology evaluation cost optimization and AI enablement.
Key responsibilities:
- Establish Product & Engineering-wide standards for schemas naming conventions event patterns canonical models and data representation.
|
- Define how data persists across multiple layers (OLTP OLAP lakehouse vector stores feature stores) based on scale performance access patterns governance and compliance requirements.
|
- Set best practices for partitioning sharding indexing storage tiering lifecycle management and performance optimization.
|
- Drive reduction of storage and compute costs through architectural optimization compression deduplication and workload rationalization.
|
- Lead technology evaluations and define decision frameworks (e.g. Databricks vs Snowflake Hudi vs Delta vs Iceberg lakehouse vs warehouse batch vs streaming).
Responsibilities Continued: - Define when to use batch micro-batch streaming and event-driven architectures across domains.
- Architect data foundations that power AI/ML and GenAI use cases including semantic layers feature stores and vector-based retrieval (RAG).
- Establish governance guardrails for PHI/PII interoperability standards (FHIR USCDI) and data contracts.
- Bridge Product and Engineering toward a common data language replacing fragmented local conventions with standards.
- Drive architectural decisions when teams are misaligned; balance long-term integrity with near-term delivery pressure.
- Protect PCCs ability to own leverage and commercialize its data assets while meeting interoperability obligations.
Qualifications: -10 years of experience in data architecture with at least 5 years operating in complex multi-domain environments -Deep expertise in multi-layer persistence architectures and modern data platforms (e.g. Snowflake Databricks Delta Hudi Iceberg). -Strong understanding of partitioning sharding storage tiering and workload isolation strategies -Experience enabling production AI/ML workloads including semantic/feature layers and RAG pipelines. -Hands-on fluency with tables events APIs and how data structures connect to business models and monetization. -Experience evaluating and selecting technologies based on cost performance scalability governance and operational complexity -Crisp communication skills across technical and executive audiences. -Understanding of healthcare data standards (FHIR USCDI) and regulatory frameworks (HIPAA) or ability to ramp quickly. -Ability to combine strategic vision with pragmatic urgency knowing when good enough now beats perfect later without allowing architectural drift. #LI-AV1 #LI-hybrid |
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.