Health Information Management Manager

Your experience matters

At Mercy Rehabilitation Hospital Northwest Arkansas we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How youll contribute

Oversees Health Information Management (HIM) operations to ensure the integrity availability and confidentiality of medical records. Assists with planning organizing directing and maintaining department workflows; supports physicians with electronic medical record (EMR) use and timely record completion; manages release-of-information processes; and ensures compliance with policies HIPAA and accreditation standards (e.g. The Joint Commission/JCAHO CARF).Additional responsibilities include:

• Maintain confidentiality of all patient care information and protect patient rights in all HIM activities.
• Assist in planning organizing directing and maintaining the HIM department in accordance with policies procedures state/federal regulations and accreditation standards (HIPAA JCAHO/TJC CARF).
• Establish and maintain procedures for collection abstracting filing indexing and retrieval of medical records.
• Assist staff physicians with EMR navigation and support timely completion of records within required timeframes.
• Serve as a resource to hospital leadership and staff on HIM rules regulations and accreditation standards (HIPAA TJC).
• Supervise HIM employees including onboarding and ongoing training in HIM functions (if applicable).
• Process discharged records within required timeframes including assembly analysis and abstracting.
• Review and process requests for patient information (ROI) within required timeframes; assist/guide staff handling after-hours requests.
• Perform other duties as assigned.

Additional Information

Partners with Compliance Quality and IT to support audits survey readiness data integrity and privacy/security practices. Monitors key HIM metrics (e.g. physician delinquency ROI turnaround) and supports continuous improvement. Ensures documentation and retention practices meet legal regulatory and organizational requirements.

What we offer

Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:

• Comprehensive medical dental and vision plans plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs such as life accident critical-injury insurance short- and long-term disability and identity theft coverage
• Tuition reimbursement loan assistance and 401(k) matching
• Employee assistance program including mental physical and financial wellness
• Professional development and growth opportunities

Qualifications and requirements

• Education:Bachelors degree in related field preferred.
• Credentials:RHIT (or eligible) or RHIA (or eligible) or AHIMA coding certification.
• Experience:Two (2) years of HIM leadership experience preferred ideally in a hospital setting.
• Skills/Knowledge: HIPAA TJC/JCAHO and CARF standards; EMR proficiency; medical record lifecycle management; release-of-information workflows; privacy/security practices; supervisory/teaching ability; strong organization communication and follow-through.

About Us
Mercy Rehabilitation Hospital Northwest Arkansas is a 36-bed hospital located in Rogers Arkansas and is part of Lifepoint Health a diversified healthcare delivery network committed to making communities healthier with acute care rehabilitation and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters.

EEOC Statement

Mercy Rehabilitation Hospital Northwest Arkansas is an Equal Opportunity Employer. Mercy Rehabilitation Hospital Northwest Arkansas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.