Dutch Speaking E-Commerce Customer Support Advisor

Kats Recruitment

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profile Job Location:

Athens - Greece

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Enjoy shopping helping people and working from home Were looking for a Dutch-speaking e-commerce support advisor to assist customers of one of the regions leading online retail platforms fully remotely from anywhere in Greece.

Requirements

  • Native or fluent Dutch speaker (C1/C2 level); good English proficiency required
  • Passion for e-commerce retail or fashion
  • Previous customer service experience is an advantage but not required
  • Strong communication and interpersonal skills
  • Ability to work in a structured target-driven environment
  • Holder of an EU passport or valid work permit for Greece

Responsibilities

  • Assist Dutch-speaking customers with orders returns deliveries and account queries
  • Resolve complaints efficiently while maintaining a positive experience
  • Coordinate with logistics and fulfilment teams on order status updates
  • Document customer interactions accurately in the system
  • Identify patterns in common issues and share feedback with team leads

What we offer

  • Salary:gross/month
  • Performance bonus depending on project
  • Comprehensive onboarding and product training from day one
  • Career development and growth opportunities in a multicultural international team

Join us and bring your Dutch expertise to one of the most exciting customer support environments around. Apply today!

Enjoy shopping helping people and working from home Were looking for a Dutch-speaking e-commerce support advisor to assist customers of one of the regions leading online retail platforms fully remotely from anywhere in Greece. Requirements Native or fluent Dutch speaker (C1/C2 level); good English ...
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