WHO WE ARE: Q-SOURCING SERVETEC
Our Vision: To be the regional management solutions provider of choice
Our Mission: To provide seamless client responsive management solutions and to develop innovative solutions for 100s of organisations across the region.
Core Values:
INTEGRITY - Deliver what we promise.
EXCELLENCE - Exceeding expectations.
EMPATHY - We care.
TEAMWORK - Collective responsibility.
INNOVATION - Newness that delivers impact.
|
1) IDENTIFYING INFORMATION
|
Job Title: Executive Assistant to the Group Chief Executive Officer
|
Location: Group
| Department: Group CEOs Office
|
Job Level:
| Date Prepared: 2nd March 2026
|
2) ORGANISATIONAL STRUCTURE
|
This position reports to (Title):
Group Chief Executive Officer
| Reports of this position may include (Title/ s):
N/A
|
3) JOB PURPOSE
|
The Executive Assistant supports the Group CEO in coordinating and driving execution of key priorities across the Group. The role represents the Group CEO in selected high-level engagements aligns cross-functional activities and ensures accountability progress and timely delivery of strategic initiatives.
|
4) KEY JOB FUNCTIONS (Main activities undertaken by the jobholder and reflective of the most important features of the job)
|
1. Executive Representation & Stakeholder Engagement
Represent the GCEO in selected internal and external meetings ensuring effective follow-through
Engage with Group leadership to maintain alignment on priorities and deliverables
Build and sustain strong relationships with senior stakeholders clients and partners
Act as a link between the GCEO and the business ensuring clarity in direction and expectations
| 2. Strategic Execution & Coordination
Drive execution of GCEO and Group priorities across functions and geographies
Provide administrative and coordination support on GCEO-led special projects.
Track key initiatives and ensure timely progress and delivery
Coordinate cross-functional efforts and resolve bottlenecks
Maintain visibility on progress and escalate risks where necessary
|
3. Decision Support & Thought Partnership
Act as a trusted thought partner to the GCEO
Prepare high-quality briefing materials presentations and meeting insights
Provide structured input to support clarity and direction on key matters
| 4. Governance Accountability & Follow-through
Drive discipline in execution across leadership teams
Track commitments from meetings and ensure closure and accountability
|
5. Executive Office Coordination
Manage high-level communication and scheduling aligned to business priorities
Provide Board & Committee Support
Prepare executive-level presentations for leadership clients and Board engagements
Travel & Logistics Management
Identify opportunities for improving processes and systems
| Other:
Perform other job-related duties as assigned by the Line Manager.
|
5) MEASURES OF SUCCESS
|
Effective execution of GCEO priorities across the Group
Strong alignment and coordination across leadership teams
Improved accountability and follow-through on key initiatives
High-quality representation of the GCEO in strategic engagements
Timely delivery of cross-functional projects
|
6) EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED: (Minimum level of experience skills and competencies licences & certifications and education required to perform effectively in the role)
|
Education:
- Bachelors degree in Business administration Communication or related field.
- Additional certification in Executive Support or Project Management is an advantage
| Experience
- Minimum of 57 years of experience supporting C-level executives in a fast-paced complex environment.
- Prior experience supporting board-level processes and committees is required.
- Experience working with multi country stakeholders or in a multi-entity group is preferred.
|
|
|
|
|
Skills and Competencies:
o Business & Strategic Thinking
o Strong understanding of how organizations operate and deliver value
o Tech-savvy with experience in MS Office Teams and digital board/meeting tools.
o High attention to detail
o Proactive solutions-oriented and comfortable with ambiguity.
o Ability to connect priorities to execution excellence
o Strong project coordination and follow-through
o Strong interpersonal skills confident to engage and influence senior executives board members and partners.
o Ability to represent the GCEO with credibility and professionalism
o Clear structured and impactful communication skills
o Ability to synthesize information into actionable insights
o High level of discretion confidentiality and professionalism
o Strong decision-making capability
|
7) OTHER COMMENTS (If any)
|
The role requires someone who;
operates with a leadership mindset not a support mindset
can step into complex environments and drive clarity and action
Is comfortable engaging senior leaders and holding them accountable
moves seamlessly from discussion to execution
Brings structure discipline and momentum into the GCEOs office
|
8) SIGNATURES
|
|
Requirements
- Bachelors degree in Business administration Communication or related field.
- Additional certification in Executive Support or Project Management is an advantage
| Experience
- Minimum of 57 years of experience supporting C-level executives in a fast-paced complex environment.
- Prior experience supporting board-level processes and committees is required.
- Experience working with multi country stakeholders or in a multi-entity group is preferred.
|
Required Skills:
Bachelors degree in Business administration Communication or related field. Additional certification in Executive Support or Project Management is an advantage Experience Minimum of 57 years of experience supporting C-level executives in a fast-paced complex environment. Prior experience supporting board-level processes and committees is required. Experience working with multi country stakeholders or in a multi-entity group is preferred.
WHO WE ARE: Q-SOURCING SERVETECOur Vision: To be the regional management solutions provider of choice Our Mission: To provide seamless client responsive management solutions and to develop innovative solutions for 100s of organisations across the region.Core Values:INTEGRITY - Deliver what we promis...
WHO WE ARE: Q-SOURCING SERVETEC
Our Vision: To be the regional management solutions provider of choice
Our Mission: To provide seamless client responsive management solutions and to develop innovative solutions for 100s of organisations across the region.
Core Values:
INTEGRITY - Deliver what we promise.
EXCELLENCE - Exceeding expectations.
EMPATHY - We care.
TEAMWORK - Collective responsibility.
INNOVATION - Newness that delivers impact.
|
1) IDENTIFYING INFORMATION
|
Job Title: Executive Assistant to the Group Chief Executive Officer
|
Location: Group
| Department: Group CEOs Office
|
Job Level:
| Date Prepared: 2nd March 2026
|
2) ORGANISATIONAL STRUCTURE
|
This position reports to (Title):
Group Chief Executive Officer
| Reports of this position may include (Title/ s):
N/A
|
3) JOB PURPOSE
|
The Executive Assistant supports the Group CEO in coordinating and driving execution of key priorities across the Group. The role represents the Group CEO in selected high-level engagements aligns cross-functional activities and ensures accountability progress and timely delivery of strategic initiatives.
|
4) KEY JOB FUNCTIONS (Main activities undertaken by the jobholder and reflective of the most important features of the job)
|
1. Executive Representation & Stakeholder Engagement
Represent the GCEO in selected internal and external meetings ensuring effective follow-through
Engage with Group leadership to maintain alignment on priorities and deliverables
Build and sustain strong relationships with senior stakeholders clients and partners
Act as a link between the GCEO and the business ensuring clarity in direction and expectations
| 2. Strategic Execution & Coordination
Drive execution of GCEO and Group priorities across functions and geographies
Provide administrative and coordination support on GCEO-led special projects.
Track key initiatives and ensure timely progress and delivery
Coordinate cross-functional efforts and resolve bottlenecks
Maintain visibility on progress and escalate risks where necessary
|
3. Decision Support & Thought Partnership
Act as a trusted thought partner to the GCEO
Prepare high-quality briefing materials presentations and meeting insights
Provide structured input to support clarity and direction on key matters
| 4. Governance Accountability & Follow-through
Drive discipline in execution across leadership teams
Track commitments from meetings and ensure closure and accountability
|
5. Executive Office Coordination
Manage high-level communication and scheduling aligned to business priorities
Provide Board & Committee Support
Prepare executive-level presentations for leadership clients and Board engagements
Travel & Logistics Management
Identify opportunities for improving processes and systems
| Other:
Perform other job-related duties as assigned by the Line Manager.
|
5) MEASURES OF SUCCESS
|
Effective execution of GCEO priorities across the Group
Strong alignment and coordination across leadership teams
Improved accountability and follow-through on key initiatives
High-quality representation of the GCEO in strategic engagements
Timely delivery of cross-functional projects
|
6) EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED: (Minimum level of experience skills and competencies licences & certifications and education required to perform effectively in the role)
|
Education:
- Bachelors degree in Business administration Communication or related field.
- Additional certification in Executive Support or Project Management is an advantage
| Experience
- Minimum of 57 years of experience supporting C-level executives in a fast-paced complex environment.
- Prior experience supporting board-level processes and committees is required.
- Experience working with multi country stakeholders or in a multi-entity group is preferred.
|
|
|
|
|
Skills and Competencies:
o Business & Strategic Thinking
o Strong understanding of how organizations operate and deliver value
o Tech-savvy with experience in MS Office Teams and digital board/meeting tools.
o High attention to detail
o Proactive solutions-oriented and comfortable with ambiguity.
o Ability to connect priorities to execution excellence
o Strong project coordination and follow-through
o Strong interpersonal skills confident to engage and influence senior executives board members and partners.
o Ability to represent the GCEO with credibility and professionalism
o Clear structured and impactful communication skills
o Ability to synthesize information into actionable insights
o High level of discretion confidentiality and professionalism
o Strong decision-making capability
|
7) OTHER COMMENTS (If any)
|
The role requires someone who;
operates with a leadership mindset not a support mindset
can step into complex environments and drive clarity and action
Is comfortable engaging senior leaders and holding them accountable
moves seamlessly from discussion to execution
Brings structure discipline and momentum into the GCEOs office
|
8) SIGNATURES
|
|
Requirements
- Bachelors degree in Business administration Communication or related field.
- Additional certification in Executive Support or Project Management is an advantage
| Experience
- Minimum of 57 years of experience supporting C-level executives in a fast-paced complex environment.
- Prior experience supporting board-level processes and committees is required.
- Experience working with multi country stakeholders or in a multi-entity group is preferred.
|
Required Skills:
Bachelors degree in Business administration Communication or related field. Additional certification in Executive Support or Project Management is an advantage Experience Minimum of 57 years of experience supporting C-level executives in a fast-paced complex environment. Prior experience supporting board-level processes and committees is required. Experience working with multi country stakeholders or in a multi-entity group is preferred.
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