Online Chat Representative
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Online Chat Representative at Alfafam Management Consulting
Job Responsibilities:
- Respond to customer inquiries and provide accurate information through online chat service
- Assist customers with placing orders tracking shipments and resolving product or service issues
- Maintain a positive and professional attitude when interacting with customers
- Collaborate with other team members to ensure customer satisfaction
- Follow company guidelines and protocols for handling customer inquiries and escalations
Essential Qualifications:
- Excellent written communication skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills
- Customer-focused mindset
- Basic computer knowledge and proficiency
Desired Experience:
Minimum 1 year of experience in customer service or online chat support
Salary & Benefits:
Salary: To be discussed
Benefits: Health insurance paid time off training and development opportunities
