IN- Associate-SAP Service Management SAP Advisory- ChennaiMumbai
Job Summary
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SAPManagement Level
AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.As a SAP consulting generalist at PwC you will focus on providing consulting services across various SAP applications to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Job Description & Summary
Objective of the Role:
youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Role Overview:
We are seeking an experienced SAP Service Management (SM) Consultant with strong hands-on experience in S/4HANA implementation projects. The ideal candidate will work on designing configuring and developing custom solutions for transportation processes and integrations.
Responsibilities:
Lead implementation configuration and support of S/4HANA Service Management including Service Contracts Orders Notifications Warranties In House Repair and Field Service Management.
Design solution workflows: document types pricing authorizations; perform fit-gap analysis and blueprint workshops.
Configure seamless integrations with SD MM FI/CO PM and SAP FSM or C4C for cohesive business processes.
Develop functional specifications supervise technical teams (BAPIs ALE/IDoc OData) and manage interface development.
Facilitate testing activities: unit integration UAT; prepare test scripts; resolve defects.
Oversee go-live and hypercare providing end-user training documentation and post-deployment support.
Engage in pre-sales and stakeholder collaboration to shape client-oriented solutions and RFP responses.
*Mandatory Skill sets: SAP Service Management S4HANA E2E implementation
Required Skills & Qualifications:
Functional knowledge: Service Order Management Service Contracts Warranties In-House Repair Resource Related Billing.
Technical proficiency: Fiori apps for Service Management interface technologies (ALE/IDoc OData) debugging understanding.
Integration know how: strong background in integrating Service with SD MM FI/CO and potentially with SAP FSM/C4C or BRIM.
Solution design capabilities: end-to-end service lifecycle from customer engagement contract planning/scheduling execution to billing analytics.
Analytical & communication skills: capable of translating business needs into system design documentation and training.
Client-facing aptitude: experience in workshops go-to-market and cross-functional team collaboration.
Qualifications & Experience
5 years of SAP experience with 2 years in S/4HANA Service Management implementations
Deep functional domain expertise in Service Management or related modules (CS PM)
Certification in S/4HANA Service or Customer Management is a plus
Strong knowledge of SAP Fiori especially service-related apps.
Preferred Skill sets:
Familiarity with RISE with SAP and Clean Core principles.
Experience in pre-sales responding to RFPs and influencing solution adoption.
Exposure to ancillary modules such as FSM C4C Service BRIM/Subscription Billing.
Years of Experience required: 5-10 years of experience
Education Qualification: Masters or bachelors degree in engineering
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: MBA (Master of Business Administration) Master of Engineering Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
SAP ABAP (Advanced Business Application Programming)Optional Skills
Accepting Feedback Accepting Feedback Active Listening Application Software Business Model Development Business Process Modeling Business Systems Communication Developing Training Materials Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Innovative Design Intellectual Curiosity IT Infrastructure Optimism Process Standardization Project Architecture Project Budgeting 13 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
April 1 2026Required Experience:
IC
Key Skills
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more