Customer Relations Executive
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Job Location:
Freehold, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
HARD WORKERS AND OVERACHIEVERS- LOOK NO FURTHER!
If you are looking to work in an upbeat office environment where your tasks include speaking with customers explaining our unique services to them and successfully booking jobs then this is a great position for you! We are offering a career for a person who loves solving customers problems speaking with a multitude of interesting people from all over the State and using your brain to resolve problems and create systems in a logical manner. Joining our team will give you the opportunity to utilize your writing and communication skills in a comfortable no-drama office setting where your great ideas are heard. Here your great work ethic - put into action -results in great earnings with plenty of opportunity to make more and be recognized and rewarded for your hard work. If this sounds like a place you would thrive then we invite you to apply to a fast growing company where opportunities are plentiful and the environment is friendly and fun!!
Learning is an ongoing process at our unique company where you will receive an education in the principles of leak detection basic plumbing the workings of swimming pool systems and fact we pay you to master multiple computer applications and to understand the secret to getting a customer to say yes to our services and successfully book leak detection jobs. Our business is comprised of experts in a very specialized field that is in high demand.
EVERY DAY IS A NEW ADVENTURE AT THE OFFICE OF AMERICAN LEAK DETECTION .
The mission of American Leak Detection is to find leaks in a manner that is non-invasive efficient and environmentally sound. We give prompt professional and courteous service to all customers while providing the best leak detection services in the world. We are seeking qualified individuals to join our team as we continue to grow!
What We Offer...
Medical & Dental insurance
Paid Time Off/ Paid Holidays
Competitive salaries and opportunity for overtime pay.
Team environment where your ideas and suggestions make a difference
Responsibilities:
- Consistently book appointments and achieve daily goal of filling the technicians schedule with jobs.
Answer calls and record information accurately ( such as customer information and their service needs).
Provide professional and courteous service to all clients customers and the general public.
Fieldcustomer questions and help resolve their leak problems.
Input data utilizing customized Salesforce & Service Titan applications.
Scheduleservice callsand dispatch technicians in a logical and efficient manner to varied job sites.
Correspond with our valued customers via phone email text or other communication mediums.
Compile detailed reports business correspondence and procedure manuals utilizing the Microsoft Office Suite.
Fileand organizedaily paperwork.
Qualifications:
Focused attention to detail
- Highly developed organizational skills
Strong computer skills excellentwriting skills
Salesforce & Service Titan knowledge/aptitude to learn
Clear and concise communication skills
Successfully manage concurrent multiple projects; ability to multitask.
Experience working with maps is a plus.
Basic math and bookkeeping skills
Thrive in a fast-paced busy environment.
- Self-motivated to create projects when work has slowed down or hits a lull.
- Service oriented and patient.
- Consistently exude a positive attitude. Possess a fun energetic optimistic aura.
Education & Experience:
- College degree is desired but minimum High School graduate or equivalent.
- Prior customer service experience is necessary.
- Veterans from all branches are highly desired & encouraged to apply.
A little bit about our Company and team
Founded over 50 years agoand developing into a successful franchise business American Leak Detection has become the world leader in accurate non-destructive detection of hidden water sewer and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced sophisticated technology. Our millions of satisfied customers include residential homeowners and industry professionals like plumbers building contractors insurance adjusters apartment managers restoration specialists Homeowners Associations and municipalities.
Reach out today and let us know youre interested in learning more! Visit the Careers section of our website@
Key Skills
About Company
HARD WORKERS AND OVERACHIEVERS- LOOK NO FURTHER! If you are looking to work in a busy office environment where most of your time is spent speaking with custo...
