Ad Operations Manager
Department:
Job Summary
Whats in it for you
You will join Equativ at a key moment as we continue to expand our operation in the APAC region. You will manage the Adops activity in APAC which is a critical component of driving Equativ adoption and shaping the future of an industry leader. If you like to join a fast pace and growing company then this role is for you.
Key Responsibilities
Account management (60%)
- Onboarding customers to our curation platform and managed services
- Work closely with our DSP partners and Curators as well as Holdco contact points for Programmatic briefs and deals
- Be the lead point of contact for all client communications post-sale Liaising with our HQ team on clients needs for product feedback related needs
- Support our curators (programmatic resellers) on executing their briefs Liaising with internal supply team to get inventory for the campaign to be delivered
- Oversee post-sale process including but not limited to: campaign set-up pacing and delivery incremental revenue generation and post-campaign analysis
- Communicate with clients proactively in terms of campaign performance and work on incremental revenue generation and post-campaign analysis
- Co-conduct with our sales team on QBRs with clients to drive client satisfaction
Trading and Troubleshooting (40%)
- Be the expert of using our Maestro platform by knowing the features and limitations of the tool.
- Trade and optimize on campaign needs and execute to hit clients KPI
- Respond to urgent trading needs from clients and support them to identify the first level of troubleshooting issues.
- Liaising with our Support team for in-depth troubleshooting
- Collaborate with other regions of Equativ to drive growth and synergy
About you
- Good programmatic setup and troubleshooting knowledge hands on DSP experiences is a plus
- 3 years experience in adops of setting up campaigns/troubleshooting/optimizing
- Strong collaborative and cooperative mindset that can work with cross functional teams
- A team player a quick thinker and a fast learner to pick up the industry nuances
- A go-getter and self-starter who can thrive in a rapidly changing environment
- Willingness to travel up to 510% of the time for trainings meetings or conferences on an annual basis
- Good interpersonal skills and effective communication
Required Experience:
Manager
Key Skills
About Company
Equativ's global ad platform unlocks advanced technology, consumer research, and data intelligence to foster improved user experiences.