Postmaster Remuneration Co-Ordinator

Summary

Salary: Competitive plus comprehensive benefits package
Grade: 2A
Reporting Line: Head of Postmaster Remuneration
Contract Type: Permanent
Location: Wood Street/Hybrid
Closing Date: 6th April

What to expect

The Postmaster Remuneration Co-Ordinator is a key member of the Revenue function & Delivery team responsible for contributing to the delivery of functional objectives always modelling the Post Office behaviours and demonstrating a Postmaster first mindset. Acting as an advisor the Postmaster Remuneration Co-Ordinator will demonstrate their expertise in managing queries raised by branches relating to Postmaster Remuneration the Operational Excellence Incentive and any further mechanisms that are developed in this space.

The Postmaster Remuneration Co-Ordinator will primarily be managing the PM Rem inboxes and preparing monthly data uploads to CFS. They will act as a main point of contact for postmasters/operators and support a culture of inclusion continuous improvement and high performance.

This role will be responsible every month for the collating manipulating and uploading of remuneration data that is not automatically feeding into CFS requiring strong Excel skills. Additionally you will work closely with stakeholders to improve processes manage the relevant inboxes and assist with the facilitation of engagement sessions.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed to help us achieve our ambitious goals. Beyond a competitive salary we offer a comprehensive benefits package that includes:
25 days annual leave (rising to 30 after 2 years) plus bank holidays
Up to 10% on target bonus opportunity
Generous pension scheme with minimum 9% employer contribution
Access to 24/7 digital GP services and our Employee Assistance Programme
6 x Life assurance and income protection after 12 months service
Over 400 online courses mentoring apprenticeships and development programmes
Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

What youll need to succeed

To be successful in this role you will need to have demonstrable experience in an Administration role with strong Excel skills: In addition you will possess:
Proven experience collaborating with peers colleagues and stakeholders to contribute to the delivery of functional strategy to achieve business objectives.
Applied expertise across relevant tools systems and procedures to achieve business results whilst demonstrating drive towards continuous improvement.
Demonstrable experience of completing assignments to a high quality to achieve objectives and key results.
Strong interpersonal and presentation skills with the ability to communicate effectively and network across Post Office to build connections.
A true problem solver with the ability to make decisions and solve common problems whilst knowing when to escalate complex issues that may impact delivery.
Adopts a continuous improvement approach using data and insights to help inform decisions

About us

At Post Office Ltd were proud to be at the heart of communities across the UK upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day from parcels and banking to identity and government services. While we continue to evolve with digital innovation our commitment to personal face-to-face service remains core to who we are.

Our journey is one of reflection growth and meaningful change. Were looking for people who think differently. Those with resilience purpose and a deep sense of responsibility to our postmasters partners and the communities they serve.

If youre driven by the chance to make a real impact and help shape a future built on progress and integrity wed love to hear from you. For more details visit

Application Guidance

Our commitment to embracing diversity extends beyond just words. While weve outlined key skills above we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact

Were thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately were unable to provide individual feedback on all submissions.