Transport Area Co-ordinator
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Job Summary
1 Month Contract With A local Authority
Purpose of the Role
Reporting to the Integrated Transport Unit (ITU) Manager the Transport Area Co-ordinator Technical is responsible for coordinating and supporting the delivery of safe efficient and compliant transport services across Flintshire. The role focuses on transport assessments eligibility decisions and operational support ensuring high-quality customer-focused service delivery.
Key Responsibilities
- Interpret and apply home-to-school transport eligibility criteria in line with council policies and statutory guidance.
- Carry out transport assessments using the Councils transport planning system.
- Accurately record and update assessment data in spreadsheets and internal systems for processing by administrative teams.
- Ensure all assessments are consistent evidence-based and compliant with regulations.
- Coordinate transport arrangements across a designated geographical area within Flintshire.
- Support the delivery of:
- Home-to-school transport (including SEN/additional learning needs)
- Public transport services and infrastructure
- Community transport
- Adult social care transport
- College and childrens services transport
- Act as a central point of contact for parents customers schools and service providers.
- Home-to-school transport (including SEN/additional learning needs)
- Provide professional advice and support to council staff and elected members on transport-related matters.
- Respond to queries concerns and service requests in a timely and professional manner.
- Assist in the management and monitoring of transport contracts ensuring value for money and service quality.
- Support the delivery of transport-related projects programmes and infrastructure initiatives.
- Monitor service performance and contribute to continuous improvement.
- Deliver a proactive customer-focused service with a strong emphasis on quality and efficiency.
- Ensure compliance with all relevant legislation policies and health & safety requirements.
- Provide support to the ITU Manager and wider team as required.
Requirements
- Experience in transport planning logistics or local government transport services (desirable).
- Strong analytical skills with the ability to interpret policies and apply eligibility criteria.
- Experience using databases transport systems and spreadsheets (e.g. Excel).
- Excellent organisational and coordination skills.
- Strong communication and customer service skills.
- Ability to manage multiple tasks and work accurately under pressure.
Additional Information
- 37 Hours Per Week
- Bi-Weekly Payments
