Sales Team LeadManager

Sales Team Lead / Sales Manager

Contract Type: Independent Contractor (Full-time capacity)

Working hours: US EST/PST

100% Remote - manage a global sales team!

About Us

At THE/STUDIO our vision is to empower individuals regardless of their expertise to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens we liberate our customers to focus on their true passions driving them towards remarkable success and fulfillment. Together we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles California but we are a truly global company with team-members across the U.S. Europe South America Africa and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the worlds best talent.

All roles at THE/STUDIO are 100% remote from anywhere in the world as long as you have all your tools and a fast stable internet connection!

We know that some applicants will not meet all the requirements so we encourage you to apply anyway so we can determine if something else might be a good fit!

The Role

We are seeking a high-energy execution-focused Sales Team Lead / Sales Manager to oversee the day-to-day operations of our sales this role you arent just a strategist you are the engine room manager. You will lead both our Inbound and Outbound teams ensuring that every lead is pursued every process is followed and every representative is performing at their peak.

Reporting directly to the Head of Sales your primary mission is to control execution. You will take the overarching sales goals and turn them into daily wins through rigorous coaching process implementation and performance management.

What Youll Do:

• Direct People Management: Lead mentor and manage the daily activities of both Inbound and Outbound sales representatives.

• Execution & Accountability: Drive the team to meet and exceed daily weekly and monthly KPIs. You are responsible for the how of hitting the numbers.

• Process Implementation: Standardize and enforce sales workflows scripts and outreach cadences to ensure a consistent customer experience.

• Inbound & Outbound Oversight: Balance the teams focus between responding to hot leads (inbound) and driving proactive growth (outbound) within the apparel and custom product space.

• Real-Time Coaching: Conduct regular 1:1s call monitoring and live coaching sessions to improve conversion rates and objection handling.

• CRM Discipline: Manage and optimize our CRM usage ensuring data integrity and that no lead falls through the cracks.

• Collaboration: Work closely with the Head of Sales to provide boots on the ground feedback and implement new initiatives quickly and efficiently.

What Were Looking For:

• Proven Leadership: 3 years of experience as a Sales Team Lead or Sales Manager specifically managing people in a high-volume environment.

• Dual Expertise: Demonstrated experience managing both Inbound (lead conversion) and Outbound (prospecting/cold outreach) teams.

• Industry Experience: Previous experience in E-commerce Startups or Apparel/Product Manufacturing is highly preferred.

• Execution Mindset: You enjoy the grind of sales management: tracking metrics fixing broken processes and motivating people.

• CRM Proficiency: Expert-level comfort with CRM tools (e.g. Salesforce HubSpot Pipedrive) and sales engagement platforms.

• Communication: Exceptional verbal and written English skills with the ability to provide radical candor and constructive feedback.

• Availability: Ability to work during US Eastern and Pacific hours.
  

THE/STUDIOs Company Values

• Intellectually curious - possesses a natural disposition and comfort to ask questions challenge the status quo and a desire to get to the bottom of things if they see something not quite right

• Self-motivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration minimize misunderstandings and at a frequency that is appropriate for a remote team

• Radical candor - Coachable accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency - values immediate action where prudent enables quick decision-making swift problem-solving and seizing opportunities in a dynamic business environment

• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customers perspective bias towards talking to the customer to understand them

• Results-driven - focuses on achieving and exceeding measurable objectives
  

Our Typical Hiring Process

1. Submit an application. IMPORTANT: Please submit your resume/CV in English

2. Interview with Founder/CEO

3. Hiring Manager Interview

4. Assessment/Case Study

5. Final Interview

6. Reference Check

Note that every role is different so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive we may not be able to provide feedback to all applications.

At THE/STUDIO we know that our Companys strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair inclusive and equitable workplace free from discrimination harassment and retaliation.