Technical Program Manager

Redmond, WA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Program & Delivery Management

Own end to end delivery of multiple cross functional programs involving Dynamics 365 CRM and integrated enterprise systems.
Drive program planning execution tracking and reporting across Agile/Scrum teams.
Establish and maintain program governance milestones dependencies and delivery timelines.
Proactively identify assess and mitigate program risks and issues.

Stakeholder & Business Management

Act as the primary interface between business stakeholders product teams and engineering.
Facilitate requirement gathering workshops and translate business needs into clear actionable deliverables.
Manage stakeholder expectations through transparent communication status updates and escalation management.
Ensure alignment between business priorities and technical delivery plans.

Requirements & Backlog Management

Capture business requirements and translate them into features epics and user stories with clear acceptance criteria.
Partner with Product Owners to maintain a prioritized and well groomed backlog.
Ensure requirements are functionally sound scalable and aligned with Dynamics 365 best practices.

Agile & Scrum Execution

Support Agile/Scrum ceremonies including sprint planning backlog grooming reviews and retrospectives.
Track sprint progress delivery risks and dependencies across teams.
Drive continuous improvement in Agile execution predictability and delivery quality.

Functional Dynamics 365 CRM

Strong techno functional skills and experience in CRM
Provide functional guidance on Dynamics 365 CRM capabilities configurations and business processes.
Collaborate with solution architects and engineering teams to validate functional designs.
Articulate business requirements create features user stories for CRM solutions.
Product owner expertise
Understand CRM skills
Ensure solutions align with enterprise standards user experience expectations and business outcomes.

Required Qualifications

6 8 years of experience in Program Management / Technical Program Management.
functional experience with Microsoft Dynamics 365 CRM
Hands on experience working in Agile/Scrum delivery models.
Proven ability to capture and document requirements as features epics and user stories.
Experience managing business stakeholders cross functional teams and complex dependencies.
Strong risk management problem solving and decision making skills.
Excellent communication skills-both written and verbal-with the ability to influence without authority.

Preferred Qualifications

Experience working in enterprise or Microsoft aligned programs.
Familiarity with Azure DevOps (ADO) for backlog sprint and delivery tracking.
Exposure to Power Platform (Power Automate Power Apps) integrations.
Experience supporting large scale multi team programs.

Program & Delivery Management Own end to end delivery of multiple cross functional programs involving Dynamics 365 CRM and integrated enterprise systems. Drive program planning execution tracking and reporting across Agile/Scrum teams. Establish and maintain program governance milestones depe...