Night Porter Hotel Guest Service Assistant
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We are looking for a reliable and confident Night Porter to join our team at ibis Styles Crewe. This is an important role within the hotel ensuring that our guests feel welcome supported and safe throughout the night. If you enjoy working independently take pride in delivering great service and like a role with plenty of variety this could be a great fit for you. This is a full-time position with an annual salary of 26517 (12.70 per hour).
What the Role Involves
Youll be the main point of contact for our latearriving guests and early departures providing a friendly welcome assisting with checkins and checkouts and handling any queries that come your way. Overnight your focus will be on maintaining a comfortable and secure environment for all guests and keeping Front Office operations running smoothly.
Your duties will include:
- Supporting guests with arrivals departures and general enquiries
- Managing reservations and completing endofday reports
- Carrying out regular security and safety checks around the hotel
- Setting up breakfast and preparing public areas for the day ahead
- Assisting at the bar handling payments and ensuring accurate cash control
- Preparing meeting rooms and liaising with housekeeping and maintenance teams
Its a varied role with plenty to keep you busy and no two nights are quite the same.
What Were Looking For
You should be someone who communicates well stays calm under pressure and enjoys providing helpful professional service. Experience in hotels or customerfacing roles is an advantage but not essential. What matters most is that you are dependable confident working on your own or with a small team and willing to learn.
What We Offer
Alongside a competitive salary and free onsite parking youll have access to a range of team benefits including:
- A day off on your birthday
- Workplace pension
- Sick pay
- Cycletowork scheme
- Employee discounts across the group
- Other wellbeing and recognition perks
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
