APPLICATION SUPPORT/JAVA APP SERVERS (HYBRID PORTOOR LISBON)
Portuguese company hires for hybrid position
Location: Porto orLisbon Portugal
Only candidates already basedin Portugal will be considered
Work Model: Hybrid
Language Requirements:Portuguese: Fluent / Native English: C1 (Advanced)
Seniority: Senior (6years)
Sector: Banking
Instructions: Please send yourCV in English and make sure to include all skills and experience that match therequirements of the opportunity. This will significantly increase your chancesof success
About the Role
We are seeking a highly experienced Application SupportEngineer to join a Production Support team ensuring the stabilityavailability and performance of critical business applications.
This role is ideal for professionals with strong expertisein Java Application Servers Cloud environments and DevOps practiceswho thrive in high-availability environments and enjoy solving complexproduction issues.
Key Responsibilities
Application Stability &Availability
- Ensure high availability and performance of production applications
- Actively participate in incident management (P1/P2) RCA and problem resolution
- Identify recurring issues and contribute to long-term solutions
- Execute deployments and change requests following ITIL & DevOps practices
- Participate in on-call rotations (24/7 support)
Technical Support &Collaboration
- Act as a key contact for Development teams troubleshooting and coordinating fixes
- Collaborate with Agile/Scrum teams to improve and deploy systems
- Implement upgrades patches and enhancements with minimal disruption
Documentation &Knowledge Sharing
- Maintain and update technical documentation and operational procedures
- Share knowledge and best practices across global teams
Monitoring &Observability
- Implement and optimize monitoring tools (Dynatrace Prometheus Grafana ELK Jaeger)
- Promote observability practices for proactive issue detection
- Define monitoring strategies with engineering and architecture teams
Technical Skills (Must-Have)
- Java Application Servers: RedHat JBoss EAP performance tuning heap/thread dump analysis
- Cloud & Containers: Kubernetes OpenShift
- API Management: Axway Apigee
- Operating Systems: RHEL / Linux
- Monitoring & Observability: Dynatrace Grafana Prometheus ELK Jaeger
- CI/CD & Automation: GitLab Jenkins ArgoCD Nexus Ansible Terraform
- Databases: PostgreSQL MS SQL Server
- Methodologies: ITIL DevOps Agile/Scrum
Languages Required
- Portuguese: Fluent / Native
- English: C1 (Advanced)
Soft Skills
- Strong problem-solving and critical thinking
- Excellent communication and teamwork
- High level of ownership and accountability
- Ability to perform under pressure with strong resilience
- Strong time management and prioritization skills
Why Apply
- Work in a mission-critical production environment
- Engage with modern cloud DevOps and observability technologies
- Collaborate with international teams
- Be part of a culture focused on continuous improvement and operational excellence
Keywords
Application Support Production Support Java JBossKubernetes OpenShift API Gateway Axway Apigee Linux RHEL DynatracePrometheus Grafana ELK Jaeger CI/CD GitLab Jenkins ArgoCD AnsibleTerraform PostgreSQL SQL Server ITIL DevOps Monitoring ObservabilityIncident Management Porto Lisbon Hybrid
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