Technical Support Specialist for Remote Automotive Diagnostics (fmdiv.)
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
In this role you will provide remote support to automotive workshops with expert repair and diagnostics abilities for solving issues concerning vehicles throughout Europe. You will have the opportunity to work closely with an Original Equipment (OE) customer and new vehicles with the support of various tools documents and resources.
Your contribution to something big:
- Professional remote diagnostics and repair support to automotive workshops;
- Vehicle specific spare parts setting and support related to the repair of the vehicle;
- Communicating solutions clearly with our customers via available tools (e.g. email).
Qualifications :
What distinguishes you:
- Education: Formal training in automotive equivalent to an expert-level technician.
- Experience: Extensive hands-on experience in automotive diagnostics and technical support.
- Know-How:
- Strong technical support skills in vehicle IT including both hardware and software systems;
- Knowledge of Nissan and Renault vehicles is considered a strong asset;
- Deep understanding of vehicle systems such as:
- Engine management system;
- Comfort systems (ADAS trailer systems etc.);
- Electronics systems (ECUS electronic modules lighting dashboards);
- Energy supply and Electricity;
- Braking systems.
- Languages:
- Excellent command of English (C1 level or equivalent) both written and spoken.
- Proficiency in French is a plus.
- Working Style and Methods: You are a natural problem-solver with a strong analytical mindset capable of diagnosing issues remotely. You excel at translating complex technical issues into clear understandable solutions.
- Personality: You are customer-focused with a passion for delivering outstanding service. You remain calm and effective under pressure and demonstrate a proactive and engaged approach to your work. Your sharp comprehension skills and active listening abilities make you a valued team member.
Additional Information :
Work #LikeABosch includes:
Flexible work conditions
Exchange with colleagues around the world
Health insurance and medical office on site (general surgeon psychology physiotherapy general clinic)
Training opportunities (p.e. technical training foreign languages training) & certifications
Opportunities for career progression and continuous professional development
Access to great discounts in partnerships and Bosch products
Sports and health related activities
Flexible benefits platform
Free parking lot
Canteen
Success stories dont just happen. They are made...
Make it happen! We are looking forward to your application!
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
