Branch Administrator

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

We currently have an exciting position available for a Branch Administrator to be based at our branch in Cape Town to be an integral part of the branch and to provide a full support function to the regional manager consultants and all other members of staff together with all clients in order to ensure that the branch attains its targets.

You are responsible for

Inclusive of but not limited to:

Reception

Assist with answering calls professionally and accurately within 3 rings
All calls are screened and directed to the correct channel via MS Teams
Detailed messages are taken when the relevant person is not available and distributed via WhatsApp
Walk-in candidates and clients are professionally greeted and offered refreshments on arrival
The relevant staff member is advised within 5 minutes of the visitors arrival
Assist with courier collections and deliveries.

Administrative duties

Book all Branch Meetings or any other meetings for all divisions including social functions or events.
Management of staff birthday schedules
Assist with client and matter files filing on a weekly basis
Assist with tagging of client and matter files on a weekly basis
Archiving of client and Matter files on a quarterly basis.
Ordering of branch stationery
Ordering of branch refreshments groceries and water collection on a weekly basis
Manage the service/ cleaning providers for the office plants and office equipment
Ensure the removal of office black backs on the allocated municipality collection day
Managing all service providers which includes quotes invoicing and service delivery
Managing the laptop 3G and cellphone arrivals and returning property from consultants
Updating the CMS and client reallocations for BDCs and PMs
Assist with CMS queries
Assist or participate in interviews and printing of case studies for candidates
Ordering of all branch marketing material i.e. Posters business cards etc.
Archiving of Labour Law Matter files on a quarterly basis.
Booking of flights and accommodation on the Travel IT system.
Assist the BM with relevant administration when required
Monthly printing of meter readings

New Deal management

Ensure that the new client is loaded on CMS and allocated to the correct consultant and that client information is correct
Prepare a welcome letter to new client
Send out Labournet Operators agreement new clients
Loading of ad hoc clients on the CMS.

Financial management

Call all clients who are in arrears with one debit order or invoice
Management of the suspension/cancellation lists that are sent out weekly (Friday)
Ensure that the age analysis is managed as per the LabourNet Way provide the BDCs PMs and RM with the age % on a monthly basis after the month end.
Attend weekly meetings (1 per week) with the debtors department and RM
Load Purchase Orders and/on LaserFiche
Manage credit notes (wrong billings/ invoiced) from consultants
Assist clients with invoices statements and queries on accounts
Travel and Commission claims are reconciled for the monthly payroll input
Consolidate the monthly payroll input with RM.

Petty cash management

Petty Cash/Business Development/Corporate Procurement Card are managed according to the following way:
Manage expenses
Manage cleaners payments
Keep receipts and records
Cash up at month end
Petty Cash/Business Development/Corporate Procurement Card is reconciled and sent to H/O and RM

Client Relationship Consultants

All relevant documentation is timeously prepared for the BDM Reports e.g. Consultants and Region details and client details from CMS
Assist the BDCs with relevant administration when required
Assist with bookings of appointments and confirmations for BDC Client Meetings
Ensure the contact details and or any information on the CMS applicable to a client is correct and being updated as and when required.

Training Administrative Duties

Update Training Tracker
Load purchase orders of payment to Service Providers on Laserfiche
Collection of training material
Monthly and Quarterly bulk emails to clients
Ensure the correct contact details for the client email list.
Assist the TM with relevant administration when required.

Package & Remuneration:

Salary: R15 000 CTC per month

Benefits: Cell phone internet laptop excellent career growth

Embark on an exciting rewarding and challenging career move and join Labournet a market leader in the HR Management Services sector. If you enjoy rendering work that meet/exceed high standards and want to fast-track your career Labournet is where you want to be!

Qualifications :

Youll need a customer-first mindset and the following skills to succeed in this role:

Grade 12
Courses in Business Communication or Business Administration
A minimum of 12 months experience in a corporate environment fulfilling an administrative role
Previous experience in the services/legal industry would be advantageous
Proficient in Word and Excel

Additional Information :

Why Join Labournet

At Labournet youre joining more than a company - youre becoming part of a platform built to empower people and drive purpose. With over 28 years of innovation in compliance and people solutions we invest in our employees so they can grow make a national impact and help shape the future of work across South Africa.

What We Offer:

Youll have access to structured career paths accredited training and mentorship across a variety of industries to support your professional growth.
Youll be part of a team that drives compliance and transformation across South Africa giving your work real purpose and impact.
Youll benefit from hybrid work options and a culture that supports work-life integration because we believe wellbeing fuels performance.
Youll enjoy competitive salaries performance incentives and holistic benefitsincluding a wellness programme that extends to eight family members or friends.
Youll thrive in a collaborative tech-enabled environment where we value output over hours and encourage innovation at every level.

How We Work

Gone are the days of rigid office hours and long commutes. Our hybrid working model allows teams to co-create flexible arrangements that support productivity and personal wellbeing. With the right tech and mindset your office can be anywhere.

Who We Are:

Labournet is a proudly South African company offering integrated solutions in Payroll Labour Law Health & Safety Transformation and Commercial Compliance. We serve over 6500 businesses nationwide helping them stay compliant and competitive.

Remote Work :

Employment Type :

Full-time

We currently have an exciting position available for a Branch Administrator to be based at our branch in Cape Town to be an integral part of the branch and to provide a full support function to the regional manager consultants and all other members of staff together with all clients in order to ensu...