CRM Support Specialist
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Were Hiring: CRM Support Specialist
What youll do:
Manage the Salesforce support board
Troubleshoot bugs and support users via the ticketing system
Build and manage reports dashboards and configurations
Maintain data integrity security and access controls
Handle data imports updates and exports
Work with international teams and business leaders
Support training documentation and feature rollouts
Qualifications :
What were looking for:
2 years hands-on experience with Salesforce (Sales Cloud & Service Cloud)
Salesforce Administrator Certification (required)
Strong understanding of security data management and troubleshooting
Experience with tools like Data Loader Workbench or Inspector
Analytical thinker who can identify system issues vs process gaps
Experience working with international teams
Fluent in English (required)
Bonus: Platform App Builder APIs basic Apex migrations
Additional Information :
What we believe in:
At Docplanner our values guide everything we do:
Focus on results were here to make an impact.
Think like an owner take responsibility drive outcomes.
Keep it simple keep it lean smart solutions over complexity.
Be respectful and radically honest openness builds trust.
Learn and be curious growth is part of the job.
Dont just take our word for itcheck out our Glassdoor to hear what our people say!
We are committed to building a team that represents a variety of backgrounds perspectives and skills. We welcome applicants from all walks of life regardless of gender disability or background and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Join MioDottore, the leading digital platform that is revolutionizing healthcare in Italy! Our mission? To make the healthcare experience more human and digital, improving the lives of both doctors and patients.
