Senior Infrastructure Services Specialist
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Whats the Role:
We are seeking an Infrastructure Support professional to help maintain the stability performance and reliability of critical technology services. The role supports incident problem and change management activities while contributing to continuous improvement across infrastructure operations.
Key Responsibilities:
- Provide daytoday infrastructure support including incident diagnosis issue resolution and timely escalation to ensure service stability and availability.
- Support problem management activities including root cause analysis and implementation of permanent corrective actions.
- Assist with change management by logging coordinating and supporting infrastructure changes including postimplementation verification checks.
- Contribute to infrastructure operations covering backup recovery disaster recovery planning testing and operational readiness.
- Support capacity planning performance monitoring patching and upgrades to maintain reliable and resilient infrastructure services.
- Assist with service delivery governance compliance controls and adherence to operational standards and regulatory requirements.
- Work collaboratively with vendors partners and thirdparty suppliers to support service delivery issue resolution and continuous improvement.
- Identify opportunities for process improvement and support the development of infrastructure standards guidelines and best practices.
What do I need
- Relevant IT Mainframe industry experience with at least 3 years in a highly technical role.
- Experience working in complex IT infrastructure environments including storage management operational management configuration and maintenance.
- Advanced knowledge of Mainframe Storage Management with handson experience managing IBM DS8000 TS7700 and Brocade SAN technologies.
- Advanced knowledge of GDPS data replication and disaster recovery including experience with complex implementation and recovery scenarios.
- Strong analytical problemsolving troubleshooting and consultative skills.
- Excellent verbal and written communication skills with the ability to work effectively across technical teams vendors and stakeholders.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
Senior IC
Key Skills
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
