Senior Consultant Cybersecurity

Infosys

Job Location:

Tokyo - Japan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Infosys has been recognized as a Top Employer across APAC contributing to our sixth consecutive year of global certification. As an AIfirst organization we empower our people to work on nextgeneration technologies continuously learn and create impact at scalesupported by a culture rooted in care inclusion and excellence.
Join Infosys and be part of a culture thats not just promisedits certified. #TopEmployer2026 #ThriveAtInfosys

Role Designation: Senior Consultant - CyberSecurity
Role Overview
We are seeking aNetwork Security Engineer to join our Prisma Access operations team.
This role is responsible for Day 1 / Day 2 operations of a single-tenant Palo Alto Prisma Access environment managed via Panorama for Japanese enterprise customers.
The position is customer-facing and on-site requiring not only technical skills but also a professional level of education communication capability and operational discipline.
This role is ideal for early-career engineers who have strong networking fundamentals and wish to build specialization in cloud-delivered security ZTNA and Palo Alto Networks platforms.

Key Responsibilities
1. Prisma Access Operations

Monitor and maintain a single-tenant Prisma Access deployment using Panorama and Prisma Access portals
Manage GlobalProtect configurations user onboarding authentication issues and agent connectivity
Implement standard security policy changes URL filtering updates App-ID tuning and rule management
Perform basic troubleshooting of tunnels portals gateways configuration sync and service health

2. Incident ManagementL1 / L2

Triage and resolve incidents through ServiceNow aligned with defined SLAs and ITIL processes
Analyze security traffic and tunnel logs via Cortex Data Lake and Panorama Logging Service
Independently handle P3 / P4 incidents and support senior engineers on P1 / P2 issues
Clearly communicate incident status impact and resolution to stakeholders

3. Change & Maintenance Activities

Execute security policy changes address objects and rule updates under strict MOP / Change Management controls
Support planned maintenance windows content/antivirus updates and minor platform upgrades
Ensure proper documentation rollback planning validation steps and post-change reporting

4. Platform Monitoring & Reporting

Monitor Prisma Access gateway and portal health license consumption bandwidth usage and capacity metrics
Generate operational and security reports using Cortex Data Lake and Splunk
Conduct daily health checks and provide clear shift handover documentation

5. Documentation & Compliance

Maintain and update SOPs runbooks knowledge articles and incident records
Keep accurate configuration records and audit artifacts for compliance and customer reviews
Adhere strictly to internal security governance and ITIL-aligned operational processes

Required Skills & Experience
Professional Experience

24 years of experience in network security or infrastructure operations
NOC / SOC / Infra Ops

Core Technical Knowledge
Strong understanding of:

TCP/IP subnetting routing fundamentals DNS DHCP
NAT VPN fundamentals SSL/TLS concepts
Firewall policy logic and rule evaluation order

Palo Alto / Security Platform Exposure

Palo Alto Panorama basicsdevice groups templates
GlobalProtect user connectivity and troubleshooting workflows
Prisma Access architecturetenant portal gateway concepts
Experience using ServiceNow for incident and change management
Basic experience with Cortex Data Lake queries and Splunk searches

Operational & Troubleshooting Skills

Ability to logically isolate issues across network authentication policy and client layers
Fact-based log analysis rather than assumption-driven troubleshooting
Ability to escalate with clear reproduction conditions and findings

OS / Platform Fundamentals

Basic Linux knowledge (log concepts basic command familiarity)
Basic Windows knowledge related to certificates proxies and endpoint connectivity

Customer-Facing & Professional Skills

Clear and polite Japanese business communication (email chat meetings)
Ability to explain incidents changes and limitations in a structured manner
Conclusion Impact Action Next Steps
Strong sense of operational responsibility and risk awareness
Calm professional behavior during incidents and service disruptions
Ability to maintain accurate records and explain past actions when required

Education
- Bachelors degree required.

Language Requirements

Japanese: Native-level proficiency
Customer communication documentation meetings
English: Business-level proficiency
Global team collaboration vendor communication documentation

Certifications & Nice-to-Have Skills
CertificationsPreferred

Palo Alto Networks: PCCSA PCNSA
Security / Governance: CISSP CISM CISA
ITIL Foundation

Certifications are not mandatory; equivalent hands-on experience and security mindset are acceptable.

Additional SkillsNice to Have

Knowledge of authentication protocols (SAML LDAP RADIUS)
Cloud fundamentals (Azure / AWS basics)
Basic scripting (Python / PowerShell) for operational efficiency
Exposure to traffic analysis tools packet captures or firewall audits

In addition to compensation aligned with your role youll have access to a wide range of benefits that support your health career growth and overall well-being (JAPAN)

Term Life Insurance
Referral Bonus Programs
YearEnd Tax Support
Paid annual leave and bereavement Leave and Statutory Holidays
Short Working Hours for employees with caregiving responsibilities.
Statutory Social Insurance: Welfare Pension Unemployment Insurance Health Insurance Nursing Care Insurance and Workers Compensation Insurance
Health & Wellbeing support: Annual Health Checks with partial cost reimbursement Stress Checks & Industrial Physician support
Employee Engagement and Wellbeing: Employee Events Wellbeing Programs Reward & Recognition
Workplace Amenities: Onsite amenities include complimentary beverages.

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role it may include an initial screening technical or functional interviews and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent respectful and engaging at every step.
Here from our recruiter on their experience working with Infosys as an Employer

At Infosys we recognize that everyone has individual requirements. If you are a person with disability illness or injury and require adjustments to the recruitment and selection process please contact our Recruitment team for adjustment either via the following email or call 1-. Alternatively you can include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process Infosys does not accept any unsolicited resumes from third-party the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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Required Experience:

Senior IC

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients thro...