Customer Support Customer Service
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Overview:
HiQuest Medical is looking for a friendly reliable and professional Customer Support / Customer Service Representative to provide exceptional support to our patients and internal teams. This fully remote role offers flexible hours and growth opportunities.
Key Responsibilities:
Respond promptly to patient and customer inquiries via phone email and chat
Provide accurate information about services policies and procedures
Document interactions and maintain records in company systems
Collaborate with internal teams to resolve issues efficiently
Identify opportunities to improve the customer experience
Requirements:
Must reside in the United States
Strong verbal and written communication skills
Excellent problem-solving and conflict resolution abilities
Comfortable using computers email and chat systems
Prior customer service or call center experience is preferred
Technical Skills:
Basic computer literacy (Microsoft Office Google Workspace)
CRM or helpdesk experience a plus
Typing accuracy and attention to detail
Equipment & Work Setup:
Company provides all necessary work equipment after onboarding
Reliable internet connection required
Quiet home workspace
Why Join HiQuest Medical
Competitive pay with performance incentives
Flexible remote schedule
Supportive team environment
Opportunities for long-term growth
How to Apply:
Submit your resume along with a brief cover letter. Qualified candidates will be contacted for the next steps.
