Omnichannel Operations and Services Senior Director
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Job Location:
Richfield, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
As the Senior Director of Store Experience Design youll shape how millions of customers experience Best Buy stores. Youll lead the teams that turn big ideas into real scalable store solutions connecting strategy design engineering parts planning and execution. If you love blending creativity with operational excellence and enjoy leading large talented teams this is a great fit for you.
What youll do
Guide store design strategy including layouts visual storytelling and customerfocused experiences
Ensure design intent translates into scalable manufacturable solutions through strong partnership with engineering and planning teams
Oversee parts planning purchasing and vendor partnerships to support efficient rollout of fixtures graphics and store experience programs
Manage budgets and influence investment decisions related to store transformation
Develop leaders and teams promoting a culture of collaboration innovation and operational excellence
Basic qualifications
Bachelors degree in architecture environmental design UX design industrial design business or related field
15 years of leadership experience building and developing highperforming teams
10 years of experience designing or delivering experiences or strategies for physical retail service or customer environments
Experience influencing executive leadership in large complex organizations
Excellent communication and executive presentation skills
Preferred qualifications
Experience in enterprise-scale retail hospitality or service environments
Experience integrating customer journey strategy with physical store environments
Knowledge of emerging technologies in retail (interactive fixtures digital integrations smart store environments etc.)
Experience with spatial planning tools and modern design collaboration platforms
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Required Experience:
Director
Key Skills
About Company
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