Prepare reports for various groups in English and Korean including supporting documentation through SQL queries and system-generated reports.
Support project teams by conducting systems analysis and providing coordination for major system implementations.
Provide clear and professional verbal written and electronic communication with IT members vendors multicultural groups and end users. This includes preparing routine status reports procedural guides technical advice and recommendations.
Ensure maximum performance stability and reliability by monitoring and tuning enterprise systems daily.
Provide hardware (IT/Manufacturing) and software recommendations by gathering requirements analyzing existing systems researching vendor specifications and presenting findings to the IT team.
Provide training and technical support to end users on new and existing global systems.
Collaborate with Automation (PLC Control Engineers) to troubleshoot and improve integration between manufacturing systems and related equipment.
Identify and resolve system issues in a timely manner through DB access and in-house interface programs connected to manufacturing equipment.
Perform other related duties as assigned.
Qualifications :
Bachelors degree in a related field
Strong troubleshooting skills and methodology
Broad knowledge of servers and operating systems
Strong customer service communication and interpersonal skills with the ability to work independently
Preferred Qualifications:
Broad knowledge of MES systems
Relevant certifications such as Microsoft Certification
Proficiency in MS Office and other standard software
Understanding of Active Directory and Windows system infrastructure
Korean/English Bilingual REQUIRED
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Prepare reports for various groups in English and Korean including supporting documentation through SQL queries and system-generated reports. Support project teams by conducting systems analysis and providing coordination for major system implementations. Provide clear and professional verbal writt...
Prepare reports for various groups in English and Korean including supporting documentation through SQL queries and system-generated reports.
Support project teams by conducting systems analysis and providing coordination for major system implementations.
Provide clear and professional verbal written and electronic communication with IT members vendors multicultural groups and end users. This includes preparing routine status reports procedural guides technical advice and recommendations.
Ensure maximum performance stability and reliability by monitoring and tuning enterprise systems daily.
Provide hardware (IT/Manufacturing) and software recommendations by gathering requirements analyzing existing systems researching vendor specifications and presenting findings to the IT team.
Provide training and technical support to end users on new and existing global systems.
Collaborate with Automation (PLC Control Engineers) to troubleshoot and improve integration between manufacturing systems and related equipment.
Identify and resolve system issues in a timely manner through DB access and in-house interface programs connected to manufacturing equipment.
Perform other related duties as assigned.
Qualifications :
Bachelors degree in a related field
Strong troubleshooting skills and methodology
Broad knowledge of servers and operating systems
Strong customer service communication and interpersonal skills with the ability to work independently
Preferred Qualifications:
Broad knowledge of MES systems
Relevant certifications such as Microsoft Certification
Proficiency in MS Office and other standard software
Understanding of Active Directory and Windows system infrastructure
Korean/English Bilingual REQUIRED
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
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