Closing Manager Remote, In Office

Paramus, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

The Closing Manager will report to the Director of Closing Funding and Post Closing. This position is primarily responsible for all closing activities by leading and supporting a team of closers for our growing retail and wholesale business channels. This critical role is instrumental to the operations organization and will be an integral part of the operations management team.

Manage a team of closers whose tasks include preparing closing documents reviewing closing documents & providing superior customer service for both retail customers & wholesale partners. This position will require travel.

Essential Functions/Specific Duties:

Staff Management includes Hiring Training and Managing teams consisting of 10-20 mortgage closers
Daily/Weekly pipeline management to ensure SLAs are met each day loans are closed and funded on time HUDs are balanced and within compliance
Ensure team is preparing closing documents as needed sending closing documents to appropriate title companies/notaries partners etc. and ensuring documents meet Investor/Warehouse Bank FHA and regulatory requirements
Ability to perform root cause analysis on why loan was closed in error and provide solutions and feedback to Management
Communicate and interact with other department managers as well as the recruiting department to ensure that staffing needs are in line with capacity plan and profit/loss and quality of work expectations are met
Work with training and other department heads to develop training tools for all team members
Notify and work together with underwriting managers and other department team members of any issues or delays with closing
Communicate effectively with loan officers account executives sales support and wholesale partners to ensure a smooth closing process
Monitor and send daily & weekly production reports with quality and current production challenges to management
Develop strategies to improve process and enhance workflow
Hold weekly department meetings
Establish and maintain a thorough knowledge of all products and investor requirements to ensure quality closing packages salability to the Investor and FHA insuring
Onboarding calls with Wholesale partners
Complete internal and external audits of HECM and Proprietary programs
Review and edit work instructions as needed as well as update daily checklists
One-on-One mentoring weekly monthly and or as needed for team members who are not meeting the production and/or quality expectations and develop action plans to address
Motivate and lead team to success using daily recognition team building activities and positive reinforcement
Travel Prepare & Present department material to Offsite/Ons-site meetings and Industry Conferences multiple times a year.
Complete and Administer Employee Annual Performance Review

Qualifications :

Qualifications/Job Requirements:

Strong knowledge of all closing regulations including but not limited to RESPA/TILA Reg B etc.
Effectively work under time constraints with multiple competing priorities
Ability to multi-task in fast paced environment
Excellent leadership and communication skills
Excellent follow up problem solving and analytical skills
Ability to proficiently use Microsoft Office software including Outlook Word and Excel
Must be responsible detail oriented and maintain reliable follow through
May require long hours/overtime at certain times of the month
Closing experience within the past 3 years
5 years management experience a plus
Bachelors degree required or equivalent combination of management and closing experience
Multi-tasking and prioritization skills necessary
Excellent customer service time management communications; oral and written skills a must

Additional Information :

Working in a growing and dynamic industry
Full benefits: Medical Dental Vision FSA/HSA and wide array of voluntary products and discounts
401(k) with company match
Paid time off
This is an Exempt role
Target base salary range is 130-140K which is based on various factors including skills and work experience.
In addition to base salary this role is eligible for a competitive additional compensation program via annual bonus that is based on individual performance.
LBF is an EEO/AA/Vet/Disabled Employer
Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites set the estimated salary not Longbridge Financial.

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Remote Work :

Yes

Employment Type :

Full-time

Essential Functions/Specific Duties:

Staff Management includes Hiring Training and Managing teams consisting of 10-20 mortgage closers
Daily/Weekly pipeline management to ensure SLAs are met each day loans are closed and funded on time HUDs are balanced and within compliance
Ensure team is preparing closing documents as needed sending closing documents to appropriate title companies/notaries partners etc. and ensuring documents meet Investor/Warehouse Bank FHA and regulatory requirements
Ability to perform root cause analysis on why loan was closed in error and provide solutions and feedback to Management
Communicate and interact with other department managers as well as the recruiting department to ensure that staffing needs are in line with capacity plan and profit/loss and quality of work expectations are met
Work with training and other department heads to develop training tools for all team members
Notify and work together with underwriting managers and other department team members of any issues or delays with closing
Communicate effectively with loan officers account executives sales support and wholesale partners to ensure a smooth closing process
Monitor and send daily & weekly production reports with quality and current production challenges to management
Develop strategies to improve process and enhance workflow
Hold weekly department meetings
Establish and maintain a thorough knowledge of all products and investor requirements to ensure quality closing packages salability to the Investor and FHA insuring
Onboarding calls with Wholesale partners
Complete internal and external audits of HECM and Proprietary programs
Review and edit work instructions as needed as well as update daily checklists
One-on-One mentoring weekly monthly and or as needed for team members who are not meeting the production and/or quality expectations and develop action plans to address
Motivate and lead team to success using daily recognition team building activities and positive reinforcement
Travel Prepare & Present department material to Offsite/Ons-site meetings and Industry Conferences multiple times a year.
Complete and Administer Employee Annual Performance Review

Qualifications :

Qualifications/Job Requirements:

Strong knowledge of all closing regulations including but not limited to RESPA/TILA Reg B etc.
Effectively work under time constraints with multiple competing priorities
Ability to multi-task in fast paced environment
Excellent leadership and communication skills
Excellent follow up problem solving and analytical skills
Ability to proficiently use Microsoft Office software including Outlook Word and Excel
Must be responsible detail oriented and maintain reliable follow through
May require long hours/overtime at certain times of the month
Closing experience within the past 3 years
5 years management experience a plus
Bachelors degree required or equivalent combination of management and closing experience
Multi-tasking and prioritization skills necessary
Excellent customer service time management communications; oral and written skills a must

Additional Information :

Working in a growing and dynamic industry
Full benefits: Medical Dental Vision FSA/HSA and wide array of voluntary products and discounts
401(k) with company match
Paid time off
This is an Exempt role
Target base salary range is 130-140K which is based on various factors including skills and work experience.
In addition to base salary this role is eligible for a competitive additional compensation program via annual bonus that is based on individual performance.
LBF is an EEO/AA/Vet/Disabled Employer
Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites set the estimated salary not Longbridge Financial.

Remote Work :

Yes

Employment Type :

Full-time

Key Skills

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Longbridge Financial

Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Our mission is to be consistently fair, transparent, and professional at all times with our employees, customers, and ... View more

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