District Account Manager Joints Kota

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

In India Johnson & Johnsonoperatesas a single legal entity and consists of the 3 strategic business units: Consumer Products Pharmaceuticals and Medical Devices & Diagnostics which are independently managed and report into their respective Global business segments.

J&J MedTechIndia (JJMI) is the market leader in the Medical Company Devices & Diagnostics Industry in India. It is in the business of caring and providing solutions to doctorspatientsand nurses. Itcomprises ofmultiple Franchises (Strategic business units) providing healthcare solutions across Vision CareOrthopedics Wound Management Womens health minimally invasivesurgeryandCirculatory disease management.

Role Type:Individual Contributor

Department Name / Franchise:DePuy Synthes

Sector:MedTech/Depuy Synthes

Position Location:Kota

Reports to (Title):Area Sales Manager

Role Overview:

Havehighlevel of customer centricityfordrivingthe business in a region for the franchise in a manner consistent with the CREDO company policy and goals and in line with franchise direction. This may involve developing new businesses growing into new territories andestablishinga new dealer strategies -depth knowledge of the products (capital equipment and consumables) responsible and a good understanding of other J&J products and service offerings. Has in-depth knowledge ofcustomersneeds and sharpened driven knowledge and market trends. Works with all levels of customer management developing long-term positive customer relationships to increase customer satisfaction andbuildloyalty and confidence in J&J MedTechas a preferred supplier.

Business Overview: Responsible for ManagingDePuy SynthesJoints forKota and periphery.

Product OverviewDePuy SynthesJoint ReconstructionKneeand Hip Replacement

Customer Segmentation: Corporate Hospitals Private Standalone Hospitals Govt Medical College and Hospitals & Nursinghomes/ Small Hospitals.

Illustrative Responsibilities:

Business Financial Results

• Deliver the assigned Businessplanfor the Region Achieve Monthly /Qtrly/ Annual Business Plan.

• Understand customers needs and market potential and set direction strategies and plans to expand the market and realize market potential

• Lead senior-level negotiationsoptimizingcontractual opportunities which cement long-term supply arrangements

• Analyze sales reports to proactively seek opportunities and at-risk re-prioritize resources to maximize sales opportunities

• Establish a monitoring system to ensure compliance with the sales plan on volumepriceand valueobjectivesfor products

• Identifyand direct action on tender opportunities through liaison and cooperation withappropriate departments

• Meet the AR / DSO target and manage account receivables as per the company policy.

• The role would also entail relevant knowledge of government protocolspertaining totendering and thorough understanding of government initiatives such as PMJAYGeMetc.

Territory Management

• In-depth understanding of current and future customers needs and translate them into sales opportunities

• Advisethe expansion of new accounts and account conversion

• Work in the field with each supervisor to achieve effective coverage of key accounts;maintaina high levelof customer rapport and reinforce the companys commitment to superior customer services

• Analyze competitive market environment base on a thorough knowledge of competitors structure culturemanpower distribution capabilities and weakness as well as a thorough knowledge of customers support and preferences for competitive products and services

• Should have exposure in conceptualization implementation and monitoring of channel management processes such as AR Inventory return oninvestmentand overall channel health

• Set direction strategies and plans for the territory/region/key accounts to achieve dept/functional goals; communicate plans and ensure they are understood by the team and related sales/marketing groups

• Haveexpert knowledge of sales process and specialist selling skills to make an effective sales call to teach others and to improve the current selling process

• Sellin-surgery to keepup to dateon ourcustomerneeds and market trends

• In-depth understanding of internal organization (J&J) resources priorities and needs relating to the business operations and achievement of sales plan

Customer Satisfaction

• Develop andmaintainstrong relationships with all levels of customers toobtain their feedback and supervise customerperceptions and use feedback to improve performance and customer satisfaction

• Advisethe development/implementation of strategies and plans to increase customer satisfaction confidence and loyalty

• Design innovative customer support services/tender arrangements including E-initiatives andoptimaluse of company valuable services

• Ensure compliance with the Customer Complaints Procedure; customer issues/ complaints are attended to promptly and professionally to customers satisfaction

Internal Business Processes

• Lead internal relationships and processes enabling flexibility and responsiveness in drawing on internal specialists accessing information and support as needed

• Optimizesales results through close alignment and cooperation with Franchise Marketing groups

• Use internal resources and own solid understanding of supply chain processes and principles of Health Economics as a basis for finding opportunities for service innovation

• Provide relevant information to marketing and other support departments to contribute to effective internal business processes and to support effective decision making and actions across the organization

• Prepare andsubmitterritory budget including selling & marketing expensessupervise to ensure complianceby team

• Judiciously handle operating expenses (transportation A&P entertainment travel) while ensuring sustainable productivity

• Run theappropriate utilizationof resources and equipment

• Plan sample and expenseutilizationtooptimizeusage whileremainingin budget and guidelines including meeting regulatory requirements

• Develop/implement a distribution network for assigned territory

• SFE Implementation and Analysis

Corporate Ethics

• Communicatetothe sales team their individual responsibility towardsthe CREDO

• Manage business within ethics and values expressed in Credo while activelypursuing business outcome

• Relationship with customers based on high ethical standards

Qualifications:

• Experience ofMedical Devicesin Orthopedics is mandatory.

Are you ready toimpactthe world

Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who shareyourreal passion for caring in an environment that empowers you to drive your own career.

This description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties responsibilities and qualificationsrequired ofemployees assigned to this job are an equal opportunityemployer dvalue diversity at our company. We do not discriminateon the basis ofrace religion color national origin gender sexual orientation age marital status veteran status or disability status

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