Event Server (On-Call)
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Job Location:
Rancho Mirage, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
About Sensei:
Founded by Dr. David Agus and Larry Ellison our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.
Based on Dr. Agus philosophy Sensei believes we can guide our guests to greater wellbeing by offering experiential movement rest and nourishment classes and programs. The launch of the Retreatswellnessbrand took placeonLanai Hawaii in partnership with Four Seasons lodging and food offerings by this location Sensei Porcupine Creek Sensei isoperatingthe lodging operation as well as world-class golf tennis spa fitness movement nutrition meditative enrichment and body assessment addition Sensei will run the F&B operation as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch evidence-ledand supported by the latest can read our storyhere.
Position Description:
The On-Call Event Server is responsible for overseeing the guest experience at all events as outlined in internal Banquet Event Orders from start to finish. This role requires detailed knowledge of event setup procedures service elements across various event styles and menu offerings including food preparation methods dietary restrictions and common allergens. Event Servers must anticipate guests needs and offer thoughtful suggestions to curate a memorable event experience.
Responsibilities:
- Execute the proper and timely set-up service and breakdown of banquet events in accordance with Banquet Event Orders (BEOs) ensuring all events are delivered as contracted.
- Prepare event spaces prior to guest arrival including tables chairs bars buffets lighting sound temperature and all related service elements.
- Maintain a high degree of professionalism and uphold Sensei service standards at all times.
- Provide guests with a friendly polished and attentive service experience; anticipate needs respond promptly to questions or concerns and ensure overall guest satisfaction.
- Identify VIP guests and follow established VIP service procedures to elevate the guest experience.
- Demonstrate comprehensive knowledge of food and beverage offerings including ingredients preparation methods presentation standards dietary restrictions common allergens wine varietals basic cocktails and event-specific service styles (buffet plated reception).
- Follow proper serving techniques and sequence of service standards; accurately communicate guest orders and special requests to management and/or kitchen verify order accuracy and deliver items in a timely manner to maintain quality.
- Maintain assigned sections service stations and equipment in a clean organized and well-stocked condition before during and after events.
- Bus reset and prepare tables as needed; complete assigned opening and closing side work and check out with a manager before departure.
- Operate and maintain event equipment safely and in accordance with company standards; ensure all areas reflect cleanliness safety and sanitation expectations.
- Keep management informed of guest feedback service issues or operational concerns.
- Adapt to the pace and flow of each event while maintaining service timing and attention to guest needs.
- Work collaboratively and professionally with colleagues and supervisors; support cross-departmental teamwork to ensure seamless guest flow throughout the resort.
- Attend required meetings and training sessions; remain informed of updates special offerings and events.
- Assist in mentoring or supporting new hires as directed.
- Comply with all company policies safety standards and food and beverage regulations.
- Maintain a positive upbeat role promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
- Follow up on complaints questions and concerns; respond to internal/external customer needs in a friendly timely and efficient manner
- Develop and promote teamwork and cooperation among co-workers
- Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
- Other duties as assigned
Requirements:
- Minimum of 2 years of experience in an upscale restaurant operation; fine-dining experience preferred
- Must be able to obtain any required food handing and/or alcohol serving certifications required by local or state agencies
Qualifications:
- High School Graduate or Equivalent
Traits We Value:
- Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus teachings and writings
- Collaborative mentality and the ability to recognize how to get things done as a team
- Self-confidence and composure to accept critique process it and apply the learnings to improve
- Resourceful and adaptable understanding that a big idea can come from anywhere
- Open to learning developing new skills and professional experiences
- Loves a good challenge
- Resourceful and adaptable
- A strong sense of curiosity
- Embraces feedback and constantly seeks to improve
- Collaborative and knows how to get things done as part of a team
Compensation & Benefits:
- CompetitiveSalary
- Robust and comprehensive Health Insurance
- Medical (100% paid HMO) Dental Vision LifeDisabilityinsurance and Voluntary Insurance Plans
- Employee Assistance Program
- 401k Plan Matching
- Tax Savings Benefits Plans
- Pre-tax 401l Matching Plan
- Healthcare Flexible Spending Account (FSA) Saving Plan
- Wellbeing Benefit - Monthly allowance for wellness/wellbeing related expenses
- Employee Discount Program
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race sex (including gender identity or expression; pregnancy childbirth or related medical conditions) sexual orientation age religion color ancestry disability (including association or relationship with an individual with a disability) marital status National Guard obligation genetic test results arrest and court records reproductive health decision domestic or sexual violence victim status breastfeeding requirements assignment of income for child support obligations or credit history or report.
Key Skills
About Company
Discover unparalleled serenity at our wellness retreats. Experience the exclusive Sensei sanctuaries for a transformative health and wellness journey.
