Key Responsibilities: 1. Vendor & Fleet Management (BA/DBA):
-
Induction: Identify and onboard new Business Associates (Market Vendors) and Dedicated Business Associates (Attached Fleet) to meet growing business and operational demands.
-
Performance Review: Conduct regular audits of BA/DBA operational performance and recommend structural changes or replacements to maintain service standards.
-
Rate Monitoring: Constantly monitor BA/DBA payout rates against current market spot rates to ensure cost competitiveness.
2. Strategic Planning & Network Optimization:
-
Route Planning: Design and optimize the transport network and specific routes to achieve desired service levels and transit times (TAT).
-
Operational Strategy: Develop and execute strategies to drive revenue growth by identifying and eliminating operational waste and reducing overall logistics costs.
3. Process Compliance & Monitoring:
-
SOP Implementation: Develop implement and audit Standard Operating Procedures (SOPs) for route management and ground operations.
-
Financial Oversight: Monitor all expenses incurred on BA/DBA vehicles; verify invoices and maintain strict control over operational budgets.
4. Field Operations & Quality Control:
-
Field Visits: Regularly visit branches and customer sites to analyze ground-level data prepare performance reports and identify thrust areas for improvement.
-
Efficiency Management: Take proactive Corrective and Preventive Actions (CAPA) to improve operational efficiency.
-
Service Recovery: Monitor customer complaints and transit time delays ensuring immediate resolution and long-term preventive measures.
5. Team Leadership:
-
Development: Plan and oversee the professional development of the operations team.
-
Training: Conduct training sessions to equip the team with problem-solving skills to address daily operational hurdles.
Candidate Profile: -
Experience: Insert Years e.g. 4 8 years in Logistics/Express/Supply Chain operations.
-
Industry Knowledge: Deep understanding of the BA/DBA (Market vs. Attached Fleet) model is mandatory.
-
Technical Skills: Proficiency in MS Excel (Data Analytics) and experience with Transport Management Systems (TMS) or ERPs (SAP/Oracle).
-
Soft Skills: Strong negotiation skills analytical thinking and the ability to manage large-scale vendor relationships.
-
Travel: Willingness to travel to branches and customer locations as required.
Key Performance Indicators (KPIs): -
Reduction in Logistical Cost per Ton/Km.
-
Percentage of Adherence to Transit Time (TAT).
-
Number of high-performing BAs inducted.
-
Reduction in customer complaints related to vehicle placement.
Key Responsibilities: 1. Vendor & Fleet Management (BA/DBA): Induction: Identify and onboard new Business Associates (Market Vendors) and Dedicated Business Associates (Attached Fleet) to meet growing business and operational demands. Performance Review: Conduct regular audits of BA/DBA opera...
Key Responsibilities: 1. Vendor & Fleet Management (BA/DBA):
-
Induction: Identify and onboard new Business Associates (Market Vendors) and Dedicated Business Associates (Attached Fleet) to meet growing business and operational demands.
-
Performance Review: Conduct regular audits of BA/DBA operational performance and recommend structural changes or replacements to maintain service standards.
-
Rate Monitoring: Constantly monitor BA/DBA payout rates against current market spot rates to ensure cost competitiveness.
2. Strategic Planning & Network Optimization:
-
Route Planning: Design and optimize the transport network and specific routes to achieve desired service levels and transit times (TAT).
-
Operational Strategy: Develop and execute strategies to drive revenue growth by identifying and eliminating operational waste and reducing overall logistics costs.
3. Process Compliance & Monitoring:
-
SOP Implementation: Develop implement and audit Standard Operating Procedures (SOPs) for route management and ground operations.
-
Financial Oversight: Monitor all expenses incurred on BA/DBA vehicles; verify invoices and maintain strict control over operational budgets.
4. Field Operations & Quality Control:
-
Field Visits: Regularly visit branches and customer sites to analyze ground-level data prepare performance reports and identify thrust areas for improvement.
-
Efficiency Management: Take proactive Corrective and Preventive Actions (CAPA) to improve operational efficiency.
-
Service Recovery: Monitor customer complaints and transit time delays ensuring immediate resolution and long-term preventive measures.
5. Team Leadership:
-
Development: Plan and oversee the professional development of the operations team.
-
Training: Conduct training sessions to equip the team with problem-solving skills to address daily operational hurdles.
Candidate Profile: -
Experience: Insert Years e.g. 4 8 years in Logistics/Express/Supply Chain operations.
-
Industry Knowledge: Deep understanding of the BA/DBA (Market vs. Attached Fleet) model is mandatory.
-
Technical Skills: Proficiency in MS Excel (Data Analytics) and experience with Transport Management Systems (TMS) or ERPs (SAP/Oracle).
-
Soft Skills: Strong negotiation skills analytical thinking and the ability to manage large-scale vendor relationships.
-
Travel: Willingness to travel to branches and customer locations as required.
Key Performance Indicators (KPIs): -
Reduction in Logistical Cost per Ton/Km.
-
Percentage of Adherence to Transit Time (TAT).
-
Number of high-performing BAs inducted.
-
Reduction in customer complaints related to vehicle placement.
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