Associate Staff Consultant, Business Analyst (Salesforce)

REQUIREMENTS:

• Total Experience:5 years
• Should have strong experience in requirements analysis requirement elicitation.
• Should have strong experience in agile fundamentals and methodology RFP wireframe & prototype.
• Must hands-on functional knowledge of Salesforce Sales Cloud and Service Cloud.
• Should have deep understanding of Salesforce standard objects such as Leads Accounts Contacts Opportunities Cases and related processes.
• Should have experience working with Salesforce configurations including Flows Validation Rules Assignment Rules Approval Processes and Reporting.
• Should be able to perform change impact analysis and support release/change management activities.
• Should be able to understand Salesforce data model security model and access control at a functional level.
• Must have familiarity with Salesforce integrations APIs and middleware concepts (functional understanding).
• Must have experience in Business Analysis functions with good technical understanding along with creating BRDs FSDs and coordinating for Functional and Non-functional requirements and testing
• Should know use case/ story preparation process flow diagram and relationship diagrams such as flow charts methodology etc.
• Knowledge of high-quality professional software engineering practices for agile software development cycle including coding standards code reviews source control management build processes testing and deployment.
• Experience in communicating effectively with users other technical teams and management to collect requirements describe software product features and technical designs.
• Passionate about building great solutions.
• Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

RESPONSIBILITIES:

• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the
• Act as a bridge between business stakeholders and Salesforce technical teams.
• Collaborate with Salesforce Architects and Developers to design scalable best-practice solutions.
• Validate solution feasibility against Salesforce platform capabilities and project constraints.
• Prepare and maintain process flows business process models functional diagrams and documentation.
• Participate actively in Agile/Scrum ceremonies including sprint planning backlog grooming daily stand-ups sprint reviews and retrospectives.
• Act as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs.
• Support user adoption through training materials user guides and release notes.
• Analyze existing Salesforce implementations and recommend process improvements and optimization opportunities.
• deliverables are in sync with the benefits defined in the business case.
• Planning organizing and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service managing goals risks issues and resources throughout the project lifecycle.
• Mentoring and managing team members by giving constant on the job feedback and by providing guidance
• Ensuring project quality of work meets defined governance process standards and best practices.
• Reporting the status of all key metrics (e.g.: risk scope schedule quality customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarros offerings.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

Yes

Employment Type :

Full-time