Shop Production Manager

Job Title: Shop Production Manager
Location: Moss Point MS
Reports to: Director of Railcar Services

Job Overview:
We are seeking a Production Manager that will lead day to day operations for the railcar repair activities at MSE Railcar Services. This role is responsible for safety quality (in partnership with the Quality Director) production planning production efficiency and regulatory compliance. The Production Manager leads and manages the shift leaders car repair technicians and must collaborate with other departments to ensure smooth effective operations. This role is also responsible for collaborating with the business development team to ensure customer satisfaction and help grow the railcar repair business. The ideal candidate will demonstrate the following attributes:

Team Leadership
Lead and develop a high-performing team
Promote a culture of safety teamwork and continuous improvement
Demonstrate the ability to drive performance through KPIs effectively measuring success and ensuring continuous improvement across key metrics.
Proactively anticipate and avoid problems. Develop solutions to issues in a timely manner
Ensure regulatory compliance with all FRA and AAR regulations

Customer Satisfaction
Understand customers requirements and develop tailored solutions to address their needs
Communicate with car owners on schedule and on status of repairs
Seek feedback from customers and implement improvements

Production Management
Actively manage all aspects of production (current and future projects) to ensure timely and high-quality repairs to meet customer commitments.
Ensure repair paperwork is complete and accurate
Manage inventory procurement usage and costs
Maintain relationships with vendors. Monitor & manage vendor performance and costs
Ensure shop is clean and organized
Identify and mitigate potential hazards
Create and manage shift schedules and staffing to maximize production
Identify areas for process improvement increased production efficiency and cost-saving initiatives.

Financial Performance
Partner with VP of Operations to develop & execute plans to achieve financial objectives
Analyze data and generate reports on key performance indicators (KPIs) including production efficiency utilization costs challenge areas and quality issues
Partner with accounting department to ensure inventory management and railcar billing is completed in a timely manner

Business Development
Develop & maintain forward looking schedule of shop production and available production capacity
Collaborate and partner with business development team to grow and diversify the pipeline

Minimum Qualifications
In-depth knowledge of the AAR field manual AAR Office Manual AAR MSRPs and Code of Federal Regulations.
Minimum of 10 years of railcar repair experience with at least 5 years in a leadership role.
Strong leadership and strategic thinking with proven decision-making ability in complex production environments.
Leverage data to drive continuous process improvement
Desire to grow the railcar repair business & continually identify solutions for customers
Technical proficiency in Microsoft Excel to manage analyze and draw insights from data
Experience working in a safety sensitive regulated industry and building productive relationships with regulators.
Must possess a strong working knowledge of Interchange repairs with the ability to use a variety of tools and equipment including but not limited to pneumatic and hydraulic tools grinders jacks welders cutting torches cranes and forklifts

Preferred Qualifications
Management experience of full cycle railcar repair
Experience implementing lean six-sigma best practices
Regulatory Knowledge: In-depth knowledge of AAR M-1002 M-1003 Specifications and Title 49 CFR.

Work Environment:
This position is will have a daily presence on the production floor to lead the team provide coaching ensure adherence to safety rules and repair procedures and also require a daily office presence to perform various planning and coordination activities.
Travel to develop & maintain customer relationships & engage in industry events
Must be willing to work flexible hours including nights and weekends as required. Expectation to have regular presence and engagement with second shift team

Compensation & Benefits:
Competitive salary based on experience
Comprehensive benefits package including health dental vision and retirement plans

MSE Railcar Services and its affiliates do not discriminate in employment based on race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or any other protected status under federal state or local laws. Please review the U.S. Department of Labor EEO Is the Law Poster EEO Is the Law Supplement and Pay Transparency Nondiscrimination provision here: Applicants who require a reasonable accommodation for any part of the application and/or hiring process may contact us through the following methods: or 228.474.0709.

Required Experience:

Manager