Technical Service Specialist (Krakow Poznan)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
Abbottis a globalhealthcareleader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.
Working atAbbott
AtAbbott you can do work that matters grow and learn care for yourself and family be your true self and live a full life. You will have access to:
- Careerdevelopmentwith an international company where you can grow the career you dream of.
- Competitive salaries bonus potential and excellent package of benefits.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
The Opportunity
For ourAbbottCoreDiagnostics Divisionwe are looking for a talented well-motivated person to join our field support team in Poland as aTechnical ServiceSpecialist (Krakow/ Poznan).
TheTechnical ServiceSpecialist is responsible for providing level two support to our customer base handling installations complex repairs longer duration instrumenthardwareor software upgrades and providing basictrainingto customers andAbbottAmbassadors.
The ideal candidates home location should be Krakow or Poznan.
What Youll do:
- Perform new customers and laboratorysite inspectionsfor new contract /tenderpreparations anddesignfor new installations.
- Provide level two service (complex service interventions requiring more than four hours of labor).
- Installationof instruments AbbottLink andautomation.
- Perform IQOQ (InstallationQualification Operation Qualification) procedures during and afterinstallation.
- Assist with customerbusiness reviews.
- Schedule perform and documenthardwareandsoftware updates(TSBs) requiring more than 2 hours of labor time.
- Deliver basic customer operator introductorytrainingspost install or posthardwareorsoftware upgrade.
- Perform basic technical coaching andtrainingforTechnical ServiceSpecialist.
Required qualifications and background:
- Bachelors degree or equivalent experience required. Bachelors /Engineeringdegree in medical / electrical / mechanical or medical technology is preferred.
- More than 2 years of experience asTechnical ServiceSpecialist and or a proven track record in a similar position supported bymanagementand customer references.
- Successful engagement with customers specifically key stakeholders and lab staff.
- Excellent product andindustry knowledge.
- Excellent experience and process skills of the business functions service delivery.
- Excellentcommunicationskills.
- Very good command ofEnglishand Polish is a must.
- Ability to identify and drive resolution of issues.
- Technical expert for product line responsibility.
- Excellent experience in use ofanalyticaltools and software.
Follow your career aspirations toAbbottfor diverse opportunities with a company that can help you build your future and live your best an Equal Opportunity Employer committed to employee diversity.
Connect with us at on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
Poland > Park Postepu : Building B
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
