Account Executive (Federal)
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Job Location:
Reston, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
ABOUT US:
Intact Technology is a ServiceNow Elite Partner and federal services provider headquartered in the Washington DC area. We were recently named ServiceNows Federal Partner of the Year (for the second time in three years) and the 2026 Worldwide AI Value Partner - recognition that reflects both our momentum and the outcomes we deliver for our customers.
We help federal agencies get measurable value from their ServiceNow investments particularly as they face increasing pressure to deliver real AI outcomes. Our Pathfinder AI offerings - Reset Activate and Accelerate - are designed to do exactly that with defined timelines and guaranteed results.
We are a small team doing enterprise-scale work - and we take both seriously. Our culture emphasizes ownership autonomy and accountability. We give our people the space to build not just execute - to shape how we operate not just follow a playbook.
At Intact we believe our people are our greatest differentiator. We invest in their growth support flexible ways of working and create an environment where strong ideas initiative and results are recognized and rewarded.
THE ROLE:
You will own and grow a portfolio of federal accounts driving new business and expanding existing relationships.
As an Account Executive at Intact you are responsible for the full sales lifecyclefrom identifying and qualifying opportunities to closing deals and growing long-term customer partnerships. You will work closely with our presales and delivery teams to position Intacts ServiceNow and AI offerings in a way that directly connects to mission outcomes.
This is not a transactional sales role. You are expected to operate as a trusted advisor navigating complex federal environments and helping customers move from interest to action.
TO BE SUCCESSFUL HERE YOU WILL:
REQUIRED QUALIFICATIONS:
NICE TO HAVE QUALIFICATIONS:
OUR TALENT VISION:
OUR BENEFITS:
PHYSICAL DEMANDS
This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading transcribing and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions.
WORK ENVIRONMENT
The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers and video conferencing technology. Work is typically conducted in a well-lit temperature-controlled setting with moderate noise levels.
EQUAL OPPORTUNITY EMPLOYER
Intact is an Equal Opportunity Employer including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information or any other protected status under applicable law.
DISCLAIMER
This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties responsibilities and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.
Intact Technology is a ServiceNow Elite Partner and federal services provider headquartered in the Washington DC area. We were recently named ServiceNows Federal Partner of the Year (for the second time in three years) and the 2026 Worldwide AI Value Partner - recognition that reflects both our momentum and the outcomes we deliver for our customers.
We help federal agencies get measurable value from their ServiceNow investments particularly as they face increasing pressure to deliver real AI outcomes. Our Pathfinder AI offerings - Reset Activate and Accelerate - are designed to do exactly that with defined timelines and guaranteed results.
We are a small team doing enterprise-scale work - and we take both seriously. Our culture emphasizes ownership autonomy and accountability. We give our people the space to build not just execute - to shape how we operate not just follow a playbook.
At Intact we believe our people are our greatest differentiator. We invest in their growth support flexible ways of working and create an environment where strong ideas initiative and results are recognized and rewarded.
THE ROLE:
You will own and grow a portfolio of federal accounts driving new business and expanding existing relationships.
As an Account Executive at Intact you are responsible for the full sales lifecyclefrom identifying and qualifying opportunities to closing deals and growing long-term customer partnerships. You will work closely with our presales and delivery teams to position Intacts ServiceNow and AI offerings in a way that directly connects to mission outcomes.
This is not a transactional sales role. You are expected to operate as a trusted advisor navigating complex federal environments and helping customers move from interest to action.
TO BE SUCCESSFUL HERE YOU WILL:
- Identify qualify and close new business opportunities across federal agencies
- Own the full sales cycle including pipeline development deal progression and contract execution
- Build and maintain strong relationships with federal stakeholders including program IT and procurement leaders
- Position Intacts ServiceNow and AI offerings in terms of measurable mission and operational outcomes
- Partner closely with presales capture and delivery teams to shape solutions and proposals
- Develop and execute account strategies aligned to growth targets
- Maintain accurate pipeline and forecast visibility
- Represent Intact in client meetings industry events and partner engagements
REQUIRED QUALIFICATIONS:
- Experience selling IT services consulting or enterprise SaaS solutions (ServiceNow strongly preferred)
- Demonstrated success selling into U.S. federal agencies
- Strong understanding of the federal buying process and contracting landscape (e.g. GWACs IDIQs BPAs)
- Track record of meeting or exceeding sales targets
- Ability to engage both technical and executive stakeholders
- Strong communication negotiation and relationship-building skills
- Ability to operate independently in a fast-paced growth-oriented environment
NICE TO HAVE QUALIFICATIONS:
- Experience selling ServiceNow services or solutions
- Existing relationships within federal agencies or the ServiceNow ecosystem
- Familiarity with federal IT priorities such as ITSM modernization AI/ML adoption zero trust and digital transformation
- Experience working with or alongside presales capture or proposal teams
- Experience selling through or leveraging federal procurement vehicles (e.g. SEWP GSA ITES)
OUR TALENT VISION:
- We take ownership in our customers success delivering excellence with purpose and precision every time.
- Were passionate about harnessing innovation data and the power of AI to create meaningful outcomes that drive transformation for our clients and communities.
- Our people are innovators thinkers and problem-solvers blending human creativity with cutting-edge technology to design smarter faster more sustainable solutions.
- Our culture values individuality and empowerment. We trust our teams to take initiative think critically and use emerging tools like AI to elevate how we work learn and deliver value.
- We actively support a healthy blend between work and life and believe that sustainable performance comes from collaboration curiosity and continuous improvement.
OUR BENEFITS:
- Ongoing personal and professional development opportunities.
- Flexible paid time off plus 12 paid holidays.
- Premium healthcare plans Medical Dental Vision including HSA and FSA options.
- Qualified 401(k) program.
PHYSICAL DEMANDS
This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading transcribing and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions.
WORK ENVIRONMENT
The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers and video conferencing technology. Work is typically conducted in a well-lit temperature-controlled setting with moderate noise levels.
EQUAL OPPORTUNITY EMPLOYER
Intact is an Equal Opportunity Employer including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information or any other protected status under applicable law.
DISCLAIMER
This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties responsibilities and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.
Required Experience:
Manager
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
