Automotive Service Dispatcher Volvo

Sheehy Toyota Of Timonium & Volvo Cars Hunt Valley

Job Location:

Cockeysville, MD - USA

Monthly Salary: Not Disclosed

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington DC Baltimore and Richmond!

If youre an experienced automotive technician with a passion for precision leadership and the elevated standards of a luxury brand this is your opportunity to step into a pivotal role at our Volvo dealership. Were looking for a Shop Dispatcher who can keep our service department running smoothly while mentoring the next generation of technicians.

Sheehy Auto Stores is one of the countrys Top 30 Private Dealer groups representing some of the industrys best brands with over 25 locations. Sheehy Auto Stores prides itself on finding the best team members both experienced and new to the industry who have that desire to achieve. If this sounds like you we want YOU to be part of our team!

Sheehy Auto Storesis seeking a Service Dispatcher. As a Service Dispatcher you will be responsible for maintaining an efficient workflow in the shop. You will dispatch work to the appropriate technicians based on skill level while ensuring promise times are met. You must master time management multitasking and adjusting jobs on the fly.

What Youll Do:

Coordinate and assign repair orders to technicians based on skill level workload and shop capacity

Ensure efficient workflow and timely completion of all service tasks

Serve as a technical resource for the team offering guidance and hands-on support when needed

Mentor and develop entry-level and apprentice technicians fostering a culture of learning and excellence

Maintain clear communication between service advisors technicians and management

Uphold Volvos commitment to safety quality and customer satisfaction

What You Bring:

Proven experience as an automotive technician ideally with a luxury vehicle brand (Volvo experience is a plus)

Strong understanding of diagnostic processes repair procedures and shop operations

Natural leadership skills with the ability to coach motivate and support developing technicians

Exceptional organizational abilities and a calm solutions-focused mindset

A commitment to delivering a premium service experience

We dont take a one-size-fits-all approach regarding our employees Benefits. Our programs are designed to improve your life at work and home.

Health Vision and Dental Insurance
Paid Maternity & Paternity after one year of employment
Paid Training
Career Advancement
401(K) andprofit sharing

Requirements

Prior Automotive Dealership experience/knowledge is a must.
Attention to detail with excellent customer service communication and interpersonal skills.
Ability to meet the physical demands of the position including walking crouching bending and standing for extended periods.
Must be authorized to work in the USA
Able to pass pre-employment background checks MVR and drug screen
Must have a valid drivers license with a clean driving record

Our company maintains a strong policy of equal employment opportunities for all associates. We hire train promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.

Sheehy Auto Stores is an Equal Employment Opportunity Employer

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington DC Baltimore and Richmond!If youre an experienced automotive technician with a passion for precision leadership and the elevated standards of a luxury brand this is your opportunity to step into a pivotal role at our Volvo...