Director of Operations, Integrated Care Model
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Job Location:
Southfield, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Director of Operations Integrated Care (Primary Specialty and Diagnostic Services) Full Time
Location: Southfield MI
Lead with Purpose Drive Excellence at EPIC Health
At EPIC Health were not just delivering carewere transforming it. Primary Care is the foundation of everything we do serving as the front line of patient relationships prevention and whole-person health. Were seeking a dynamic and results-oriented Director of Operations to lead and elevate our Primary Care services while supporting the integration of specialty behavioral health physical therapy and diagnostic operations.
In this high-impact role youll shape the future of patient care by strengthening access quality and outcomes in Primary Carewhile ensuring seamless coordination across all supporting service lines.
What Youll Do
Primary Care Leadership (Core Focus)
Lead and manage day-to-day operations across all Primary Care clinics ensuring exceptional patient access flow and experience.
Develop and execute strategies to enhance care delivery population health outcomes and patient engagement within Primary Care.
Partner with clinical leadership to strengthen provider performance care team models and value-based care initiatives.
Drive standardization and best practices across Primary Care sites to ensure consistency quality and scalability.
Integrated Service Operations (Supporting Focus)
Oversee the operational alignment of specialty services behavioral health physical therapy and diagnostic departments in support of Primary Care.
Ensure seamless coordination and referral pathways between Primary Care and ancillary services to optimize the continuum of care.
Support operational efficiency and service excellence across all departments.
Performance Optimization
Analyze data and performance metricsespecially within Primary Careto identify trends close gaps and drive continuous improvement.
Foster a culture of innovation and accountability focused on patient outcomes and operational excellence.
Compliance and Safety
Ensure strict adherence to healthcare regulations and compliance standards across all service lines.
Maintain a safe effective and patient-centered environment for both staff and patients.
Financial Stewardship
Oversee budgets resource allocation and forecasting with a strong focus on Primary Care performance and sustainability.
Monitor departmental performance to achieve key financial and operational benchmarks.
Team Development
Partner with HR to recruit train and develop a high-performing operations team with emphasis on Primary Care leadership and staff.
Provide mentorship and leadership to inspire collaboration accountability and growth.
Stakeholder Engagement
Build strong relationships with internal leaders providers and external partners to enhance Primary Care delivery and integration.
Act as a liaison across departments to ensure seamless patient-first operations.
What You Bring
Qualifications
Education: Bachelors degree in Business Administration Healthcare Management or a related field; Masters degree strongly preferred.
Experience: Minimum of 7 years in operational management with significant experience in Primary Care leadership required; experience with specialty or diagnostic services preferred.
Skills
Proven ability to lead and optimize Primary Care operations in a dynamic healthcare environment.
Exceptional leadership skills with a track record of building high-performing teams.
Advanced strategic planning organizational and problem-solving capabilities.
Strong analytical skills with experience using data to drive operational decisions.
Knowledge
Deep understanding of Primary Care models population health and value-based care.
Comprehensive knowledge of healthcare regulations compliance and best practices.
Mindset
A relentless commitment to high-quality patient-centered carestarting with Primary Care as the cornerstone.
Collaborative adaptable and results-driven with a focus on continuous improvement and innovation.
Why Join EPIC Health
What We Offer
Competitive Salary and Benefits: Recognizing your expertise and contributions.
Supportive Work Environment: Join a collaborative team committed to innovation and professional growth.
Impactful Work: Play a key role in strengthening Primary Care and transforming the patient experience across the continuum.
Ready to Transform Healthcare Operations
If youre passionate about advancing Primary Care and driving operational excellence across an integrated system EPIC Health is ready for you.
Apply today and help us redefine patient care with relentless focus and innovation.
Visit to learn more about us.
* Background checks are required for this role.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
With EPIC Express Care, you can receive prompt medical attention for non-life-threatening illnesses and injuries without the long wait. Don’t let an
