Overview
ExplorUS is a family-owned company with nearly 30 years of experience operating National State and local park
concessions. We specialize in elevating and transforming underperforming park operations enhancing financial
performance while improving the visitor experience and strengthening partnerships with park agencies.
Were seeking a Senior Vice President of Operations to provide executive leadership and strategic direction for assigned
areas of responsibility ensuring operational excellence a strong and engaged workforce and a consistently exceptional
guest experience. As a key member of the executive team this leader will drive alignment innovation and scalable long-term growth across the organization.
At ExplorUS we believe park concessions are more than a business they are a responsibility. We are stewards of the
natural historic and cultural resources of the parks entrusted to us and are committed to providing a level of hospitality
that honors and enhances those places for generations to come.
Responsibilities
Strategic Leadership & Organizational Alignment
- Develop and execute the companys long-term operational strategy in alignment with business goals.
- Lead organizational planning ensuring operational capabilities support growth profitability and sustainability.
- Partner with executive leadership to drive enterprise-wide initiatives and business transformation.
- Identify new markets services or operational opportunities to strengthen competitive position.
Operational Excellence & Financial Performance
- Oversee daily operations across assigned portfolios ensuring efficiency service quality and adherence to performance targets.
- Build and implement scalable systems processes and operating models to improve productivity and reduce cost.
- Set performance standards and metrics for operational teams and hold leaders accountable for results.
- Champion continuous improvement methodologies.
- Develop and manage operational budgets forecasts and capital planning.
- Lead cost-optimization efforts without compromising service quality or employee experience.
People Leadership & Culture Development
- Lead mentor and develop multi-level operational leadership teams.
- Cultivate a culture of accountability innovation and engagement.
- Partner with HR on workforce planning succession and talent strategy.
- Ensure safe consistent and value-aligned working environments.
Customer Experience Innovation & Stakeholder Relations
- Ensure exceptional guest experiences across all operational channels.
- Leverage technology and data analytics to drive innovation and service improvements.
- Manage relationships with clients vendors and other key external stakeholders.
- Represent operations strategy to board members and community partners as requested
Qualifications
- 10 years of progressive executive operations leadership experience including 7 years in senior executive roles overseeing complex multi-location or multi-unit operations.
- Demonstrated success in hospitality or service-driven industries with a proven ability to elevate guest experience while driving financial performance.
- Strong track record of developing and executing enterprise operational strategies that support growth scalability and long-term sustainability.
- Strong financial acumen including experience leading budgets forecasts capital planning and cost-optimization initiatives.
- Excellence in organizational management with the ability to motivate manage and develop high-performing teams and foster a culture of accountability engagement and continuous improvement.
- Outstanding interpersonal and communication skills with the ability to collaborate and influence as a senior executive team member.
- Reputation for leading with integrity energy and purpose with a deep commitment to employee well-being guest satisfaction and stewardship of natural historic and cultural resources.
- Willingness and ability to travel 30-50% within assigned geographic region and to future acquisition locations.
- Bachelors degree in business hospitality or related field required.
OMNI is honored to be retained in this search. We appreciate your referrals to professionals who may have an interest in this
outstanding opportunity. Formal interest accepted through the OMNI Executive Career Portal. Please direct all inquiries to:
OMNI Human Resource Solutions
Anna Robinson Senior Search Consultant -
OMNI and our clients are Equal Opportunity Employers.
Required Experience:
Senior Exec
OverviewExplorUS is a family-owned company with nearly 30 years of experience operating National State and local park concessions. We specialize in elevating and transforming underperforming park operations enhancing financial performance while improving the visitor experience and strengthening par...
Overview
ExplorUS is a family-owned company with nearly 30 years of experience operating National State and local park
concessions. We specialize in elevating and transforming underperforming park operations enhancing financial
performance while improving the visitor experience and strengthening partnerships with park agencies.
Were seeking a Senior Vice President of Operations to provide executive leadership and strategic direction for assigned
areas of responsibility ensuring operational excellence a strong and engaged workforce and a consistently exceptional
guest experience. As a key member of the executive team this leader will drive alignment innovation and scalable long-term growth across the organization.
At ExplorUS we believe park concessions are more than a business they are a responsibility. We are stewards of the
natural historic and cultural resources of the parks entrusted to us and are committed to providing a level of hospitality
that honors and enhances those places for generations to come.
Responsibilities
Strategic Leadership & Organizational Alignment
- Develop and execute the companys long-term operational strategy in alignment with business goals.
- Lead organizational planning ensuring operational capabilities support growth profitability and sustainability.
- Partner with executive leadership to drive enterprise-wide initiatives and business transformation.
- Identify new markets services or operational opportunities to strengthen competitive position.
Operational Excellence & Financial Performance
- Oversee daily operations across assigned portfolios ensuring efficiency service quality and adherence to performance targets.
- Build and implement scalable systems processes and operating models to improve productivity and reduce cost.
- Set performance standards and metrics for operational teams and hold leaders accountable for results.
- Champion continuous improvement methodologies.
- Develop and manage operational budgets forecasts and capital planning.
- Lead cost-optimization efforts without compromising service quality or employee experience.
People Leadership & Culture Development
- Lead mentor and develop multi-level operational leadership teams.
- Cultivate a culture of accountability innovation and engagement.
- Partner with HR on workforce planning succession and talent strategy.
- Ensure safe consistent and value-aligned working environments.
Customer Experience Innovation & Stakeholder Relations
- Ensure exceptional guest experiences across all operational channels.
- Leverage technology and data analytics to drive innovation and service improvements.
- Manage relationships with clients vendors and other key external stakeholders.
- Represent operations strategy to board members and community partners as requested
Qualifications
- 10 years of progressive executive operations leadership experience including 7 years in senior executive roles overseeing complex multi-location or multi-unit operations.
- Demonstrated success in hospitality or service-driven industries with a proven ability to elevate guest experience while driving financial performance.
- Strong track record of developing and executing enterprise operational strategies that support growth scalability and long-term sustainability.
- Strong financial acumen including experience leading budgets forecasts capital planning and cost-optimization initiatives.
- Excellence in organizational management with the ability to motivate manage and develop high-performing teams and foster a culture of accountability engagement and continuous improvement.
- Outstanding interpersonal and communication skills with the ability to collaborate and influence as a senior executive team member.
- Reputation for leading with integrity energy and purpose with a deep commitment to employee well-being guest satisfaction and stewardship of natural historic and cultural resources.
- Willingness and ability to travel 30-50% within assigned geographic region and to future acquisition locations.
- Bachelors degree in business hospitality or related field required.
OMNI is honored to be retained in this search. We appreciate your referrals to professionals who may have an interest in this
outstanding opportunity. Formal interest accepted through the OMNI Executive Career Portal. Please direct all inquiries to:
OMNI Human Resource Solutions
Anna Robinson Senior Search Consultant -
OMNI and our clients are Equal Opportunity Employers.
Required Experience:
Senior Exec
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