Technical Infrastructure Program Manager, Global Project Standards

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of th servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS is seeking an exceptional individual to join the Global Project Standards - New Construction (GPS-NC) team as a Technical Infrastructure Program Manager (TIPM). TIPMs are responsible for driving programs and initiatives that impact our DCCD teams and stakeholders. These efforts drive operational standardization efficiency and innovation while ensuring DCCD teams are maintaining the highest level of safety and security standards. TIPMs take on large ambiguous problems identify and develop solutions and lead their implementation and adoption. Ongoing support includes owning program communication records and reporting; proactively identifying and remediating risks and vulnerabilities to program operations; and tracking compliance with organizational changes.


Key job responsibilities
Writing narratives that define program requirements and desired end-states to gain buy-in and approval from DCCD leadership.
Developing program documentation including statements of work responsibility matrices functional and design specifications implementation approach metrics and reporting.
Owning and managing program communications including delivering program status reports metrics reports and business reviews. Serve as the first point of contact for programs.
Developing program milestones and plans securing resources and assigning responsibilities and driving schedules to ensure timely and successful program delivery.
Accelerating program progress by driving crisp and timely decisions mitigating risks clearing blockers and escalating appropriately.
Applying process improvement methodologies to drive efficiency in procedures and tools including defining and clarifying business procedures and process requirements.
Managing post-launch support plans including managing workflows issues tickets Correction of Errors (COEs) and post-mortems. Developing mechanisms to automate or eliminate post-launch support as necessary.
Working directly with technical managers engineers and partner teams to set program priorities secure resources execute work and drive delivery.
Support and manage the roadmap for a program including yearly projects and organizational goals.

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

#DCCDAMER

- 3 years of technical product or program management experience
- 3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience in construction of data center delivery (design commissioning and construction) mission critical facilities or equivalent industrial/manufacturing facility builds

- 3 years of working directly with engineering teams experience
- Experience working with large global teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 127100.00 - 172000.00 USD annually