Shipping Operations Representative

Location:

Family Traditions:

Founded in 1945 by the Shoen family in Ridgefield Washington U-Haul has since become synonymous with family traditions in moving across North America. After pioneering innovations in its first year including the introduction of the first enclosed trailer the company moved its headquarters to Phoenix Arizona. Today U-Haul facilitates moves for families across all 50 states and 13 Canadian Provinces and Territories offering not just trucks and trailers but also services like U-Box self-storage and Moving Help. At U-Haul we cherish the trust families place in us during the emotions of relocation embodying a caring culture that extends to our millions of annual customers and thousands of dedicated Team Members alike.

Become part of a team:

U-Box part of U-Hauls dynamic Shipping division is looking for dedicated growth-oriented individuals to join us as a Shipping Operations Representative. This role oversees the full process of tracking and tracing customer shipments handled by our transportation partners. Responsibilities include coordinating with field personnel and transportation companies to ensure the efficient transportation of U-Boxes. Join our rapidly expanding team for a stimulating fast-paced and fulfilling role offering competitive compensation and comprehensive benefits.

Duties Include:

Learning the U-Box supply chain logistical model.

Interacting with U-Haul field personnel via phone and email.

Interacting with transportation companies via phone and email.

Requesting and scheduling pickup and delivery appointments for our transportation companies.

Managing each assigned carrier accounts shipments from pickup to delivery.

Updating systems used by U-Haul locations and our transportation partners.

Requirements:

Confident and independent in decision making.

Ability to multi-task and adapt quickly.

Basic computer skills including Microsoft Word & Excel & Typing.

Must be detail oriented and organized.

Strong analytical and reasoning skills.

Must be able to work in a fast-paced environment.

Must be dedicated dependable and reliable.

Preferred Requirements:

1 years in customer service

1 years in an office setting

PLEASE NOTE: Shift includes a rotating Saturday shift every 8-12 weeks

U-Haul Offers:

Full Medical coverage

Prescription plans

Dental & Vision Plans

New indoor fitness gym

Gym Reimbursement Program

Registered Dietitian Program

Weight Watchers

Onsite medical clinic for you and your family

Career stability

Opportunities for advancement

Valuable on-the-job training

Tuition reimbursement program

Free online courses for personal and professional development at U-Haul University

Business and travel insurance

You Matter Employee Assistance Program

Paid holidays vacation and sick days

Employee Stock Ownership Plan (ESOP)

401(k) Savings Plan

Life insurance

Critical Illness/Group Accident

24-hour physician available for kids

MetLaw Legal program

MetLife auto and home insurance

Mindset App Program

Discounts on cell phone plans hotels and more

LifeLock Identity Theft

Savvy consumer wellness programs - from health care tips to financial wellness

Dave Ramseys SmartDollar Program

U-Haul Federal Credit Union

Wellness Program

#LI-DJ1

U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.