People and Culture Manager
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the Director of People & Culture the Assistant Director of P&C supports the definition and implementation of the hotels People & Culture strategy acting as a key partner to the leadership team and operational leaders. The role combines operational leadership strategic support and day-to-day departmental oversight ensuring compliance with corporate policies applicable labor laws and the excellence standards of Fairmont Hotels & Resorts.
This position plays a critical role in labor relations management Heartist experience talent development and the proper execution of People & Culture processes acting as a substitute for the Director when required.
Key Responsibilities and Essential Functions
People & Culture Leadership and Operations
Support the Director of People & Culture in the planning development and execution of the annual P&C strategy.
Oversee daily departmental operations ensuring a professional confidential and Heartist-focused service.
Lead coordinate and develop the P&C team fostering a culture of high performance collaboration and continuous improvement.
Act as a visible P&C ambassador within the hotel building trusted relationships with leaders and Heartists.
Act as a substitute for the Director of P&C in their absence and represent the department in leadership meetings when required.
Labor Relations and Compliance
Support and actively participate in labor relations management including unionized environments where applicable.
Advise leaders and Heartists on the correct interpretation and application of collective bargaining agreements internal policies and labor legislation.
Manage and support disciplinary processes workplace investigations and conflict resolution ensuring fairness and legal compliance.
Ensure compliance with all Accor/Fairmont corporate policies and local labor regulations.
Oversee the management of absences sick leave permits vacations and where applicable compensation within the Factorial HR system.
Talent Management and Employee Lifecycle
Support the Director in defining and executing talent attraction and retention strategies.
Oversee onboarding processes orientation and the Heartist experience.
Support performance management talent reviews and career development processes.
Collaborate in the implementation of recognition engagement and wellbeing programs.
Act as a liaison with internal committees (Safety CSR etc.).
Administration Systems and Reporting
Oversee proper personnel administration and maintenance of employee records and files.
Ensure accuracy of data within HR systems (HRIS) including employee movements benefits and payroll audits.
Support the preparation and monitoring of the P&C budget as well as monthly reporting and forecasting.
Coordinate and follow up on internal and external HR audits.
Analyze P&C data and KPIs (turnover headcount absenteeism engagement) to support decision-making.
Culture Engagement and Events
Support and oversee the planning and execution of Heartist events internal celebrations and corporate activities.
Collaborate in the local implementation of Accor and Fairmont corporate programs and initiatives.
Actively promote Fairmont values and the Heartist culture in all interactions.
Ensure effective and consistent internal communication in coordination with the P&C team.
Other Responsibilities
Participate in special projects and cross-functional hotel initiatives.
Assist in training orientation and development programs as required.
Comply with all departmental policies safety procedures and brand standards.
Perform other duties as assigned.
Qualifications :
To perform this job successfully an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities required:
Bachelors degree in Human Resources Labor Relations Business Administration or a related field.
Minimum of 57 years of progressive experience in Human Resources preferably in hospitality or service environments.
Previous experience in leadership or supervisory HR roles.
Strong knowledge of Spanish labor law labor relations and HR policies.
Experience in unionized environments.
Excellent leadership communication and influencing skills.
Ability to handle confidential information with the highest level of discretion.
Strong service orientation organizational skills and the ability to prioritize in dynamic environments.
Proficiency in HR systems and Microsoft Office.
Strong analytical skills and financial acumen.
Communication skills in both English and Spanish.
Physical Requirements
This position requires the ability to focus attention on the needs of Candidates Interns Heartists Leaders and Business Partners while maintaining composure and courtesy. Occasionally requires standing walking and lifting/carrying up to 20 pounds.
Perform other reasonable job duties as requested.
Education and Experience Requirements
- Bachelors degree in Hospitality Management preferred.
- Minimum of 5 years of experience in Human Resources.
Candidate must be a citizen of the European Union or possess a valid work permit for Spain.
Additional Information :
What is in it for you:
- Competitive Salary and Benefits
- Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
