Administrative Assistant

We are seeking a highly organized and proactive Administrative Assistant- IT to serve as the operational backbone of our technology department. This isnt a role for a deep-level engineer; instead we need a disciplined administrator who is tech-savvy thrives on a clean to-do list and truly enjoys this role you will be the primary liaison between our staff and the technical team ensuring that no request is overlooked and every project stays on schedule.

Whats In It For You

• Competitive Pay: Start at $18 - $20/hr with final compensation determined by your unique experience education and certifications.
• Comprehensive Benefits: Access to premium health insurance (medical dental and vision) from day one.
• Professional Growth: We provide access to training and development to help you expand your professional certifications and IT knowledge.
• Bonus Potential: Eligibility for our incentive recognition bonus program based on performance.
• Stable Environment: A consistent 9-5 onsite office schedule that respects your work-life balance.
• Impactful Work: Be the eyes and ears of a high-performing department where your organization directly affects the companys success.

Responsibilities Include

As our Administrative Assistant- IT you will handle the following key functions:

• Ticket Routing & Triage: Act as the first point of contact for all IT requests. You will review prioritize and route tickets to ensure the right experts are on the job.
• Administrative Tracking: Maintain our project management tools (Smartsheet) daily tracking deadlines milestones and resource updates.
• Microsoft Excel Management: Utilize Microsoft Excel to organize data track assets and manage departmental spreadsheets with high accuracy.
• Continuous Reporting: Provide proactive status updates to the IT Manager ensuring full visibility into the departments workflow.
• Documentation: Collaborate with the team to draft simple user-friendly How-To guides for non-technical staff.
• Meeting Support: Attend Scrum and team meetings to capture updates document action items and ensure rigorous follow-up.
• End-User Follow-Up: Be the friendly face of IT by checking back with staff to ensure their issues were resolved to their satisfaction.

Skills & Qualifications

We are looking for an Administrative Assistant- IT who meets the following criteria:

• Highly Organized: You possess elite time-management skills and a zero-defect mindsetnothing slips through the cracks.
• Proficient in Microsoft Excel: You are comfortable using Microsoft Excel for data entry basic formulas and list management.
• Tech-Adjacent: You understand basic tech terminology and arent intimidated by new software. You dont need to be a coder but you must speak the language.
• Great Personality: You are approachable professional and able to communicate clearly with both technical engineers and general office personnel.
• Fast Learner: While Smartsheet experience is a plus we are happy to train a candidate who has the right aptitude and high-performance grit.
• Reliable: You are looking for a stable onsite role where consistency and presence are valued.

Compensation & Benefits

Competitive Pay: Compensation is determined by candidate experience education certifications and specific job-related skills. $18 - $20/hr

Comprehensive Benefits: Includes premium health insurance (medical dental vision) and eligibility for an incentive recognition bonus program. Access to training and development to expand your professional certifications.

Apply Today! Ready to take the next step in your career Join a team that values technical expertise and high-performance grit!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin age disability or veteran status.