Facilities Officer

• Full-timeFixed Term position untilJune 2026

• ProfessionalHEW5 17% Superannuation

• Based at theMelbourne CBDcampusbut may be required to work and/or be basedatother campuses of the University

About the role

The Facilities Officer willbe responsible forsupportingday to dayactivities within Vocational Education (VE) as part of the Planning & Resources team. The role will work under the direction of theFacilitiesCoordinator to providea high levelof service across processes and tasks which support the effective operation of VE facilities.Thisincludessupporting the administration related to space planningincludingtechnical spaces production projectseventsand showcases.

The role will also include:

• Responding to ticketssubmittedvia RMITs Service Management system (ServiceNow)

• Assistingwith theorderingdeliveryand setup of IT assets for staff

• Creation and upkeep ofIT records using the M365 suite

• Assistingwithproject planning and implementation

• Assistingwith planning and delivery of minor works projects

• Provide generaland administrationsupport to staff in relation toVEfacilities and IT assets

To be successful in this position youwillhave:

• Experience in providing high-level administrative support in a large and complexorganisation

• Demonstrated strong written and verbal communication skills

• Demonstrated experience andexpertisein the provision of quality customer service including sound knowledge and consistent application of relevant policy and procedures and the ability to provide advice

• Well-developed interpersonal andproblem-solvingskills with the ability to take the initiative inidentifyingand pursuing opportunities to improve existing practices and services

• Ability to build andmaintaineffective and productive relationships with a wide range of groups both internal and external

• Demonstrated a high-level of digital literacy and the ability to learn new platforms quickly including the full Microsoft suite electronic & online communicationtoolsand databases

• Proven ability to work effectively as a flexible team member committed to achieving own and work team goals and priorities and to continuous improvement

• Ability toprioritisetasks and meet deadlines in a demanding environment

Experience in RMIT Systems and ServiceNow is highly desirable.

Please note that this position is an on-campus role due to the nature of the work.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About theCollege

The purpose of RMITs College of Vocational Education is to empower learners and our industrycommunityand government partners to succeed in the new world of work. Our five-year strategicroadmap purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.

Led by our Pro Vice Chancellor the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners so we can:

leadin practice-based learning

empowerlearners for the future of work

engageindustry and community at scale

growfor impact and influence

The College of VE is delivering impact through transformation that creates long-term change.