IT Coordinator

About Us

BGC Engineering Inc. (BGC) is an international applied earth sciences professional services firm. We are proud of our talented team of over800 employees spanning the fields of Engineering Geoscience Software Geomatics Data Science Accounting Administration Health & Safety and Human Resources. Alongside our clients and industry partners BGC works collaboratively as One Teamdedicated to solving the worlds mostcritical applied earth science hasoffices locatedacross Canada the United States Chile the Dominican Republic and Australia.

Our flat management structure creates a culture of innovation excellence and transparency and a casualdynamicand inclusive work environment. BGC prides itself on offering training and mentoring opportunities to further our employees professional growth as well as social and wellness activities that contribute to the connection and wellbeing of our team.

We believe in One Team Excellence Curiosity Common Sense and Clarity.

The Role

We are looking for an organized and detail-oriented IT Coordinator to join our ITTeam. This role is ideal for someone with a blend of administrative and light technical skills who thrives in a support-oriented fast-paced environment. The successful candidate will help keep IT operations running smoothly by managing ticket intake coordinating hardware inventory and handling day-to-day administrative tasks within the team.This isa great opportunityfor someone who enjoys coordinating moving parts working with people and building a career at the intersection of IT andOperations.

Responsibilities

• Serve as the first point of contact for IT support requests performing first-pass triage and routing of incoming tickets throughFreshservice.

• Handle day-to-day helpdesk tasks including documentation filing expense support and ticket follow-ups.

• Manage IT hardware inventory for peripherals (monitors docks etc.) iPads and laptops (new and spare) coordinating with technicians as needed.

• Coordinate asset disposal and recycling processesmaintainingdocumented chain of custody.

• Manage printer operations including service calls supplies and lease tracking.

• Support AV systems at HQ Vancouverassistingwith outages new room setups and vendor coordination alongside technical staff.

• Participate in weekly IT ticket queue reviews helping track ticket trends and inventory status.

• Support ISP-related coordination such as tracking service issues and liaising with providers.

• Assistwithlogisticsand planning for the annual IT Summit.

• Maintain organized records and documentation related to IT assets and processes.

Required Education Experience & Competencies

• 02 years of relevant experience in IT support coordination or administrative roles.

• Completion of a diploma certificate or relevant post-secondary education in businessinformation technology managementor a related field.

• Comfortable working with IT ticketing systems (e.g.Freshservice Jira) and following standard workflows.

• Strong organizational and administrative skills with attention to detail.

• Good communicationskills and a professional service-oriented approach.

• Ability to manage multiple tasks and priorities in a team environment.

• Basic familiarity with common IT hardware (laptops printers AV equipment) is an asset.

• Experience with inventory tracking or asset management is an asset.

• Demonstrated initiative and ability to work both independently and collaboratively.

• Willingness and ability to travel to other office locations if needed.

Company Benefits

BGC offersour employees the following:

• Our One Team culture supporting health wellnesssafetyand diversity

• Comprehensive benefits package:

• • Health Dental and Vision coverage

• • LTD Life AD&D and Business Travel Insurance

• • Employee Assistance Program

• • Paid Time Off: Vacation Sick Holidays

• Parental leave top ups

• Professional development and mentoring opportunities

• Flat management structure

• Flexible workplace with office and home arrangements

• Social and wellness activities

• Casual and professional work environment

Compensation

The estimated base salary range for this position is $55000-$65000CAD per annum however base pay will becommensuratewith job-related knowledge skills and experience. BGCs compensation package also includes adiscretionary bonus plantraining allowanceand comprehensive medical and dental plan.

EquityDiversityand Inclusion

BGC Engineering Inc.strives to create a workplace where equity diversity and inclusion are embedded throughout our workplace culture and practices. Join us in our commitment to honour individuality ensure fairness and create a welcoming environment foreveryone. As an equal opportunity employer we encourage applications from all candidates including those experiencing inequity such as racialized individuals Indigenous People women people of diverse sexual orientations identities and expressions veterans individuals with disabilities people of all faiths nationalities marital status ages and family status. Forassistanceor accommodation with your application please contact us at.

Disclosures

(1)At BGC we use Artificial Intelligenceto streamline parts of the recruitment process however all decisions about candidateselectionand advancement continue to be made by our hiring team.

(2)This is a newly created position reflecting our continued growth and investment in expanding our capabilities.

(3)This posting will close onMarch 31 2026.

(4) Privacy Notice:Bysubmittinganapplication you are consenting toBGC Engineering Inc.using and storingprovidedinformation about you for monitoring purposes relating to your application or future employment.

Required Experience:

Junior IC