CPD Student Assistants Data & Systems, Employer Engagement, Career Education

Job Description Summary
Provide general admin/office support.

Responsibilities
CPD General Responsibilities: Provide quality customer service and accurate information over the phone via email and in-person. Ensure front office is tidy. Greet guests with professionalism and tact Check-in students in Handshake for appointments and drop-ins Receive and sort mail Support and assist with in-person and virtual events from start to end Monitor inventory and order supplies Help with research and projects using Excel and Word when available. Help with documentation projects using Word PowerPoint Snipping tools etc. All other duties as assigned. Support additional functional area Functional Areas: Career Education Facilitate 1:1 appointments tabling events and presentations with undergraduate students on resume writing career resources job searching techniques LinkedIn and other career related inquiries Operate Handshake Chapmans Career Portal from the admin side to make student appointments track notes for student appointments and manage document portal for all Chapman University students Provide support for various Career and Professional Development programs and events including tabling events career fairs and networking events; collaborate with other student staff and all senior staff Create update and provide suggestions on Career and Professional Development handouts website blog posts presentation decks and collateral Utilize interpersonal skills including but not limited to: communication teamwork leadership active listening and conflict resolution to best meet the needs of the students and staff Demonstrate a willingness to continue to learn by participating in ongoing and weekly trainings (training on career related content is provided) Cover letter required: Please submit a cover letter detailing why you are interested in the Peer Advisor role Data and Systems Perform extensive data cleaning and preparation using Excel (including advanced formulas PivotTables XLOOKUP Power Query and other functions) to prepare datasets for reporting and analysis. Identify and resolve data discrepancies such as duplicate records inconsistent formatting missing values misspellings and invalid entries with strong attention to detail. Collaborate closely with the Data and Systems Analyst to validate audit and ensure the integrity and accuracy of data. Prepare First Destination Survey data and other career platform datasets for analysis through structured cleaning and transformation processes. Export import and upload data across platforms including Handshake PeopleGrove StandOut VMock CareerShift and Vault ensuring accuracy and proper formatting requirements are met. Create and maintain lookup tables to standardize and map data values across systems. Design build and maintain analytical reports and dashboards using Excel and Microsoft Power BI to support strategic decision-making and KPI tracking. Generate custom and ad hoc reports from Handshake and other university systems based on evolving metrics program needs and stakeholder requests. Validate reports and dashboards to ensure accurate calculations data consistency and alignment with defined metrics. Support ongoing data documentation processes including maintaining clear records of data definitions report logic and workflow procedures. Demonstrate strong analytical thinking organization and precision when handling sensitive student and employer data. Employer Engagement Operate Handshake Chapmans Career Portal from the admin side by approving employer events new employer accounts and job postings Provide registration support to employers participating in Chapmans key recruitment events including but not limited to Career Fairs Networking Nights Mock Interviews and Information Sessions. Manage the registration trackers log payments and update attendees Conduct research on current and prospective employer partners in support of Employer Engagement outreach strategy Manage shared employer engagement inbox responding to various types of emails regarding ways to recruit at Chapman upcoming events and pending tasks in Handshake Share job/internship opportunities events and contacts with the appropriate Chapman career partner or staff member Assist in managing The Panther Network inbox responding to job posting requests and student approval requests

Required Qualifications
Little to minimal prior experience. Ability to learn support process. Familiarity with Microsoft Office Suite.