IT Demand Manager
Job Summary
Your role as a IT Demand Manager is to ensure a structured transparent and strategically aligned process for capturing evaluating and managing business requirements across all Business Services areas. The IT Demand Manager ensures that high-quality well-prepared demands flow into portfolio and project governance and supports stakeholders through professional moderation eAective communication and methodical guidance.
Qualifications :
- Receipt classification and initial evaluation of requirements from all Business Services areas;
- Ensuring completeness and quality of demand data;
- Close collaboration with business stakeholders IT business partners portfolio owners and project managers;
- Moderation of demand workshops and review meetings;
- Preparation of decision templates for portfolio boards;
- Support in prioritization and strategic evaluation of demands;
- Maintenance of the demand database in ServiceNow SPM;
- Creation of dashboards reports and status overviews;
- Further development of demand management processes templates and KPIs;
- Training of business departments in the use of ServiceNow SPM;
- Methodological responsibility for the demand management process within Business Services;
- Authority to decide on the formal acceptance and classification of demands;
- Right to propose prioritization and rejection of requirements;
- Moderation authority in demand workshops and review meetings.
Required Skills
- Experience in demand portfolio or project management;
- Experience in working with international and interdisciplinary teams;
- Proven success in managing complex requirements and stakeholder communication;
- Experience with project management methodologies (PMI PRINCE2 agile frameworks);
- Understanding of business processes and IT system landscapes;
- Ability to create reports dashboards and decision templates;
- Excellent English language skills;
- Strong communication moderation and teamwork skills combined with a high level of service orientation;
- Analytical and conceptual thinking skills with a structured and self-reliant working style;
- Intercultural competence and diplomatic skills.
Additional Information :
CLT contract
- Equipments
- Health insurance (Unimed)
- Dental insurance
- Meal card (Swile)
- PPL
- Quinquênio
- NETZSCH Academy Educational subsidy
- OpenEnglish
- GoGood
Hybrid work in Curitiba or Pomerode.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
NETZSCH Vakumix GmbH is one of the leading manufacturers of stirring and homogenising technology as well as wet grinding for the production of emulsions, suspensions, gels and infusions and much more. Our patented technologies and system solutions are used in the pharmaceutical and co ... View more